Loews Hotels & Co logo

Loews Hotels & Co

Server Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.10
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Work Schedule

Flexible
Weekend Shifts

Job Description

Loews Chicago Hotel is a premier hospitality establishment located in the heart of Chicago, offering guests a unique blend of city sophistication and comfort. Situated mere steps from iconic locations such as Navy Pier and the Magnificent Mile, this upscale hotel provides spectacular views of the city skyline and Lake Michigan. Known for its commitment to exceptional guest service, Loews Chicago Hotel combines convenience and relaxation, creating an inviting atmosphere for both leisure and business travelers. As part of the respected Loews Hotels brand, the Chicago location upholds a standard of excellence in hospitality, ensuring that every guest receives personalized... Show More

Job Requirements

  • High school diploma or equivalent
  • One plus years of experience as a barback in high volume, upscale hotel or lounge environments
  • Ability to stand, stoop, bend and lift items weighing up to 50 pounds repetitively
  • Ability to work flexible schedule including weekends and holidays
  • Certifications such as Certified Food Service Manager or TIPS or equivalent
  • Ability to speak, read and write the English language
  • Attend all required training sessions and meetings

Job Qualifications

  • Basic knowledge of wine, spirits, and food
  • Polite, friendly, and helpful to guests, management, and fellow employees
  • Exceptional guest service skills
  • Ability to stand, stoop, bend, and lift items up to 50 pounds repetitively
  • Certifications such as Certified Food Service Manager or TIPS or equivalent
  • Effective leadership, management, organizational and communication skills
  • Ability to speak, read, and write English
  • Ability to work flexible schedules including weekends and holidays
  • High school diploma or equivalent
  • One plus years of experience as a barback in a high volume, upscale hotel or free-standing lounge environments

Job Duties

  • Provide support to bartenders and beverage servers by stocking all service areas and maintaining adequate supplies through the shift
  • Clean and stock all glassware
  • Assist with service of beverages
  • Transport food trays to and from dining room
  • Assist with cleaning public areas
  • Participate in monthly inventory
  • Stock and maintain supplies in all service areas
  • Inspect and prepare all service ware prior to use
  • Assist servers by removing soiled glasses and plates during heavy volume
  • Maintain cleanliness and sanitary condition of lounge and service areas
  • Assist in completion of post-shift cleanup and side work duties
  • Maintain clean and organized storage spaces
  • Attend all training sessions and meetings
  • Work varying schedules to reflect business needs
  • Promote teamwork skills at all times
  • Notify appropriate individuals promptly of any problems or unusual matters
  • Greet guests politely and professionally according to hotel standards
  • Determine guests needs and suggestively up-sell beverages
  • Record guest orders accurately
  • Monitor guest consumption to prevent overindulgence
  • Inventory beverages and operating supplies and order replacements as needed
  • Perform all closing duties, secure all inventory and supplies
  • Remain current with hotel information and comply with uniform and grooming standards
  • Perform other related duties as assigned or requested by supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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