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Loews Hotels

Server Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal discounts

Job Description

Loews Chicago Hotel is a distinguished luxury hotel located in the vibrant heart of Chicago, Illinois. Situated just steps away from iconic attractions such as Navy Pier and the Magnificent Mile, the hotel offers guests breathtaking views of the city skyline and Lake Michigan. Known for its sophisticated ambiance and exceptional service, Loews Chicago Hotel prides itself on providing an experience where city sophistication meets the convenience and comforts of home. Guests enjoy state-of-the-art amenities, stylish accommodations, and access to premier dining and entertainment options within the hotel and the surrounding area. The hotel stands out as one of Chicago's... Show More

Job Requirements

  • High school diploma or equivalent
  • One plus years of experience as a Barback in high volume upscale hotel or free standing lounge environments
  • Ability to stand stoop bend and lift items weighing up to 50 pounds repetitively during entire shift
  • Certifications: Certified Food Service Manager TIPS or equivalent
  • Ability to speak read and write English
  • Ability to work flexible schedule including weekends and holidays

Job Qualifications

  • Basic knowledge of wine and spirits and food
  • Polite friendly and helpful to guests management and fellow employees
  • Exceptional guest service skills
  • Ability to stand stoop bend and lift items weighing up to 50 pounds repetitively during entire shift
  • Certifications: Certified Food Service Manager TIPS or equivalent
  • Effective leadership management organizational and communication skills
  • Ability to speak read and write English
  • Ability to work flexible schedule including weekends and holidays
  • High school diploma or equivalent
  • One plus years of experience as a Barback in high volume upscale hotel or free standing lounge environments

Job Duties

  • Assure that all bars are kept in proper working conditions
  • Provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request
  • Restock any and all beverages after all function
  • Assist bartenders and beverage servers by stocking all service areas and maintaining adequate supplies throughout the shift
  • Clean and stock all glassware
  • Assist with the service of beverages
  • Transport food trays to and from dining room
  • Assist with cleaning all public areas
  • Participate in monthly inventory
  • Stock and maintain supplies in all service areas
  • Inspect and prepare all service ware prior to use
  • Assist servers by removing soiled glasses and plates during large parties and heavy volume periods
  • Maintain cleanliness and sanitary condition of lounge and service areas
  • Assist in completion of post shift clean up and side work duties
  • Maintain clean and organized storage space
  • Attend all training sessions and meetings
  • Monitor guest consumption to prevent over indulgence and ensure safety
  • Inventory all beverages and operating supplies, order replacement items as needed
  • Perform all closing duties, secure all inventory and supplies
  • Record all aspects of guest order accurately
  • Promote and apply teamwork skills at all times
  • Notify management promptly of problems or unusual matters
  • Interact daily with captains to review events
  • Maintain current knowledge of popular alcoholic beverages and cocktail recipes
  • Prepare mixers and garnishes prior to and during service
  • Set up bar service area with necessary glassware and supplies prior to start of service
  • Greet guests politely and professionally
  • Suggestively up-sell beverages to enhance guest experience
  • Break down equipment and return stock to storage areas
  • Comply with hotel uniform and grooming standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location