Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that successfully blends the excitement of an arcade with the culinary delight of a full-service restaurant. Founded with the mission to create a unique atmosphere where guests can enjoy food, drinks, and a wide variety of games, Dave & Buster's has become a popular destination for families, friends, and groups seeking a lively and engaging experience. The company prides itself on providing a fun, vibrant environment that caters to diverse audiences by offering a comprehensive menu, extensive game selections, and exceptional customer service. With locations across the United States, Dave... Show More
Job Requirements
- must be at least 18 years of age
- able to work days, nights and/or weekends as required
- capable of working in a noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about the facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in a customer service or hospitality role is advantageous
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- basic knowledge of food safety and sanitation procedures
- ability to work as part of a team
- positive attitude and enthusiasm for guest service
- ability to follow instructions and company policies
- capacity to engage with guests effectively
- proficiency in English
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- ensure food is properly garnished and deliver trays to designated tables as well as other sections in the restaurant as needed
- follow all tray procedures to minimize loss and ensure food is delivered timely and correctly
- ensure ongoing guest satisfaction by checking back after delivery of food and responding to guest needs in a timely manner
- offer assistance to guests by clearing away dishes and glassware, and refilling beverages
- restock and prepare supplies for shift change and/or close
- support server with greeting newly seated guests in a friendly and timely manner when necessary
- maintain a thorough understanding of all menu items and able to answer questions regarding food and drink items and their preparation
- work quickly and efficiently adhering to “full hands in, full hands out” philosophy
- assist other team members as needed or as business dictates
- keep station clean, set up and take down station tables appropriately
- buss and reset tables as needed
- assist in party set up and breakdown
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- be able to read and communicate in English
- listen to hear guests’ orders and needs, then communicate with guests verbally and with other team members
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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