Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Server Assistant

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off

Job Description

Dave & Buster's is a dynamic entertainment and dining establishment known for its unique combination of great food, exciting games, and a lively atmosphere conducive to celebrating fun. The company prides itself on delivering an unparalleled guest experience that stands out in the hospitality and entertainment industry. With a focus on family-friendly fun and thrilling games, Dave & Buster's offers a vibrant environment where guests of all ages can enjoy food, drinks, and arcade-style games in one convenient location. Their dedication to excellence is reflected in their commitment to customer service, safety, and a clean and welcoming atmosphere. The company... Show More

Job Requirements

  • work days, nights and or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100 percent of shift
  • reach, bend and stoop frequently

Job Qualifications

  • must be at least 18 years of age
  • able to read and communicate in English
  • skilled in effectively communicating with guests
  • able to listen to hear guests’ orders and needs and communicate with guests verbally and with other team members
  • maintain a professional appearance according to dress code requirements
  • capable of working in a fast-paced environment
  • committed to providing excellent guest service
  • able to work flexible hours including days, nights and weekends
  • able to follow company sanitation and safety procedures

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor informed of all problems or unusual matters of significance
  • create a warm, fun atmosphere for guests and team members
  • adhere to company’s sanitation procedures
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • ensure food is properly garnished and deliver trays to designated tables and other sections in the restaurant as needed
  • follow all tray procedures to minimize loss and ensure food is delivered timely and correctly
  • ensure ongoing guest satisfaction by checking back after delivery of food and responding to guest needs in a timely manner
  • offer assistance to guests by clearing away dishes and glassware, and refilling beverages
  • restock and prepare supplies for shift change and or close
  • support server with greeting newly seated guests in a friendly and timely manner when necessary
  • maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
  • work quickly and efficiently adhering to “full hands in, full hands out” philosophy
  • assist other team members as needed or as business dictates
  • keep station clean, set up and take down station tables appropriately
  • buss and reset tables as needed
  • assist in party set up and breakdown
  • maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency effectiveness
  • be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
  • be able to read and communicate in English
  • listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members
  • be dressed in proper dress code requirements, looking neat, clean and professional at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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