Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.15 - $18.83
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Desert Diamond Casino is a renowned gaming and entertainment enterprise located in Glendale, Arizona. It operates with the mission to provide an exceptional gaming experience along with superior food and beverage services in a vibrant and customer-focused environment. As part of the Tohono O'odham Gaming Enterprise (TOGE), Desert Diamond Casino prides itself on upholding strict internal controls, comprehensive training programs, and a commitment to the highest standards in guest service and regulatory compliance. The Casino features a variety of dining options, gaming floors, and entertainment venues, making it a multifaceted destination that attracts a diverse clientele. Employment at Desert Diamond... Show More
Job Requirements
- High school diploma or GED preferred
- Some experience in restaurant, kitchen or dining area field or successful work experience as server assistant or food runner for six months
- Must be 18 years of age or older
- No felony, theft or stealing convictions
- Must be able to successfully pass pre-employment drug/alcohol screen
- Must be able to pass background investigation
- Must obtain and maintain gaming license
- Knowledge of dining and food maintenance operations
- Knowledge of food service
- Strong communication skills
- Must read and write clearly in basic English
- Knowledge in demonstrating outstanding guest service
- Ability to maintain professional appearance
- Knowledge of internal controls and commitment to follow consistently
- Ability to obtain Food Handlers card
- Ability to obtain TIPS certification
- Ability to successfully pass Server Assistant Skill Set testing
- Ability to follow instructions
- Ability to work in stressful and busy environment
- Ability to lift and/or move up to 50 pounds regularly
- Flexibility to work days, evenings, graveyards, holidays, weekends
- Willingness to travel between Desert Diamond Casino properties
- Ability to maintain proper attendance
Job Qualifications
- High school diploma or GED preferred
- Some experience in restaurant, kitchen or dining area field preferred
- Successful work experience as a server assistant or food runner for at least six months
- Knowledge of dining and food maintenance operations
- Knowledge of food service
- Strong communication skills, read and write clearly in basic English
- Knowledge in demonstrating outstanding guest service at all times
- Knowledge in servicing guests in a professional manner
- Ability to maintain a professional appearance
- Knowledge of internal controls and commitment to follow consistently
- Ability to obtain a Food Handlers card
- Ability to obtain TIPS certification
- Ability to successfully pass Server Assistant Skill Set testing
- Ability to follow instructions and work in a stressful and busy environment
Job Duties
- Ensures the recipe and presentation guidelines are met or exceed guests' expectations
- Coordinating food orders to support timely and efficient delivery to each table
- Ensuring proper food safety and sanitation standards to ensure guest safety
- Meeting special guest requests while ensuring same high quality standards
- Responsible for training new team members
- Tends to guests, responds to any additional requests, and is knowledgeable of the service standards and properly followed
- Knowledge of the laws and regulations governing Food & Beverage
- Ensures that all Tribal, City, State and Federal Health/Food Safety codes are upheld
- Responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes
- Adheres to all Title 4 (Arizona liquor law) and TOGE internal controls
- Responsible for the cleanliness and sanitation of the entire work area
- Properly performs all opening, running and closing side work
- Responsible for properly re-setting dining room tables in accordance with the table top standard
- Polishes silverware, glassware, and prepares for use
- Completes side work assigned by Food & Beverage Supervisor
- Maintains good communication skills with team members and guests and maintains a positive and professional work environment
- Recognizes that each team member is a representative of the casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person (guests and team members)
- Provides a positive dining experience for guests
- Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting tables, and keeping the floor clear of debris
- Demonstrate Desert Diamond Casino “On Brand” attitude towards team members & guest at all times
- Displays, supports and reinforces Desert Diamond Casino’s Spirit of Service Standards
- Travel between Desert Diamond Casino properties may be needed
- Maintains proper attendance in accordance with Casino policy
- Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity
- some assignments may not be listed in this description at this time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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