Server Assistant

Fayetteville, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedules

Training and Development

Job Description

Our establishment is a vibrant and esteemed dining venue dedicated to providing excellent guest experiences in a warm and welcoming environment. We pride ourselves on top-tier customer service and a commitment to maintaining a high standard of quality across all areas of our operation. As a notable restaurant within the hospitality industry, we are focused on creating an inviting atmosphere for guests while fostering an energetic and collaborative team culture for our staff. We emphasize the importance of attentiveness, efficiency, and enthusiasm in our service, which contributes significantly to guest satisfaction and overall operational success.

The Server Assistant ro... Show More

Job Requirements

Must be at least 16 years of age
ability to understand and provide friendly guest service
ability to comply with food handling and serving regulations
ability to process cash handling, credit card and room charge transactions
ability to operate office equipment including computer and phone
good organizational and time management skills
professional attitude and communication skills
ability to work flexible schedules including nights, weekends and holidays
ability to work in a fast-paced environment and under pressure

Job Qualifications

Must be at least 16 years of age
no prior work experience required
ability to understand and provide friendly guest service
ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
ability to operate a computer, calculator, phone and other office equipment
attention to details with good organizational and efficient time management skills
consistent professional attitude and behavior with effective listening and communication skills
ability to work flexible schedules including nights, weekends, and holidays
ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
utilize the wait and reservation lists in the TMS system
maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
enthusiastically greet guests and assign to table using TMS
politely notify guests managing expectations if there is a wait
inform guests of current features and promotions, answer questions and offer menu suggestions
address guest concerns and inform manager
support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
answer the phone and assist with answering guests’ questions in a friendly, courteous manner
deliver the correct drinks and food to the guest when needed
practice safe food handling and cleanliness standards at all times
bag and manage takeout orders, check order for accuracy
ensure each guest receives a friendly farewell and solicit feedback about the quality of service
observe tables and keep track of clean, dirty, and unoccupied tables
clean dirty tables as needed
accommodate guests’ needs and requests such as refilling beverages, providing silverware, etc.
clean and sweep around tables as needed
other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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