Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
The Washington Golf and Country Club (WGCC), founded in 1894, is one of the nation's most historic and distinguished private clubs, renowned for its tradition of excellence, warm community, and exceptional member and employee experiences. Located with a beautiful view overlooking the Washington, D.C. skyline, WGCC offers an exclusive environment that blends rich heritage with superior services and amenities for its members. The club prides itself on maintaining the highest standards of hospitality and offering unique, high-quality experiences across its various facilities, including the golf course, dining outlets, and event spaces. WGCC is committed to fostering a welcoming and professional... Show More
Job Requirements
- Experience directly related to the duties and responsibilities specified, or a similar combination of education and experience
- High caliber of professionalism and presentation, in line with private club standards
- Strong communication and interpersonal skills, with a team-first mindset
- Ability to multi-task effectively in a fast-paced and dynamic environment
- Working knowledge of food safety and hygiene best practices
- Proven record of delivering excellent customer service
Job Qualifications
- Strong understanding of overall kitchen and restaurant operations
- Excellent communication, organization, attention to detail, and time management skills
- Comfort serving a private membership clientele, including regular interaction with the same individuals and families
- Self-starter with strong problem-solving skills and the ability to anticipate needs
- Flexible schedule, including availability on evenings, weekends, and holidays
Job Duties
- Greet and welcome members and guests with a friendly and professional demeanor
- Escort guests to their tables, presenting appropriate menus based on the dining area
- Maintain and manage the reservation system throughout service, accommodating walk-ins and special requests
- Communicate with serving staff and managers regarding table availability, large parties, and special requests to ensure seamless service
- Answer phone calls, confirm reservations, and provide accurate information about dining options and club events
- Maintain cleanliness and organization at the host stand and entry areas
- Ensure dining areas are clean, properly set, and ready for service
- Assist with water and beverage refills, bread service, or other items as needed
- Clear, reset, and sanitize tables efficiently between courses and after guest departure, ensuring cleanliness throughout service
- Assist with polishing and restocking silverware, glassware, and dishware as needed
- Deliver food orders from the kitchen to guests' tables quickly and accurately, based on dining outlet table and seat numbers
- Verify that orders are accurate, complete, and properly prepared, with safe handling (e.g., proper temperature)
- Ensure proper placement of dishes, announcing items, special orders, and allergy considerations where appropriate
- Assist servers by restocking and organizing mise en place, including ramekins, condiments, and utensils
- Communicate with kitchen and service staff to coordinate food flow efficiently
- Maintain knowledge of all menu items and preparation methods
- Complete daily checklists to ensure all pre-shift and post-shift duties are fulfilled and the operation is set and ready for service
- Ensure workspaces are clean, organized, and fully stocked
- Collaborate closely with servers, bartenders, kitchen staff, and management to provide a seamless dining experience
- Handle guest inquiries, special requests, and minor concerns with attentiveness and care
- promptly inform management as needed
- Uphold cleanliness and safety standards throughout all service areas
- Attend training sessions and staff meetings, including pre-shift (line-up) briefings, as required
- Take direction and adapt to the evolving needs of the dining room
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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