Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Training and Development
Professional work environment
Job Description
The Stadium Club is an exclusive dining and hospitality venue dedicated to providing its members and guests with a superior dining experience marked by gracious service and a welcoming atmosphere. This club is known for its commitment to excellence, high standards, and ensuring that each patron feels valued and attended to in every aspect of their visit. The Stadium Club operates with a strong emphasis on teamwork, professionalism, and a respectful, cohesive working environment among its staff members. The club embraces an ethos centered around hospitality where each employee is empowered to contribute to the club’s reputation for impeccable service... Show More
Job Requirements
- Any combination of education training or experience that provides the required knowledge skills and abilities
- Prior hospitality experience specifically full service dining preferred
- Ability to obtain Club required certification or licenses such as TIPs on premise certifications or a State of Michigan food handler's card
- Available to work varying schedules to support the business needs of the Club
- Adherence to DAC attendance policy
- Proper uniform and grooming standards maintained
- Strong teamwork and communication skills
- Ability to stand and move throughout crowded dining rooms for extended periods
Job Qualifications
- Any combination of education training or experience that provides the required knowledge skills and abilities
- Prior hospitality experience specifically full service dining preferred
- Ability to obtain Club required certification or licenses such as TIPs on premise certifications or a State of Michigan food handlers card
- Strong knowledge of restaurant operations member relations and etiquette
- Excellent communication skills in English both written and spoken
- Ability to effectively deal with member and guest complaints and concerns in a courteous and professional manner
Job Duties
- Report to your position at your scheduled time in proper uniform professional and properly groomed
- Understand and practice the DAC attendance policy
- Communicate to the Stadium Club manager or supervisor your arrival and locate your assignment opening and closing duties and discuss any last minute changes
- Ensure the dining room is set and ready 15 minutes prior to start of the meal period having all of the opening sidework complete
- Attend all required meetings including lineups in the Stadium Club pre-function meetings PEP meetings and other training related meetings
- Be on the floor 15 minutes prior to the start of a meal period fully knowledgeable of regular menu items and specials with a friendly and professional disposition
- Deliver continuous timely and impeccable service throughout the shift
- Assist the servers in expediting requests immediately and effectively
- Respond to all member requests quickly and efficiently
- Practice the Greeting S and P with all members and guests
- Display teamwork and camaraderie within their department and with other DAC staff members
- Maintain proper and timely communication with service staff and the supervisory team
- Assist in setting the dining rooms for the next shift or day
- Maintain clean and organized workstations
- Expedite food run food and clear plates to and from the kitchen
- Have full knowledge and understanding of the House Rules and be prepared to professionally report any infractions to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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