Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Employee Meals
Flexible Schedule
team environment
Training opportunities
Job Description
This establishment is a well-regarded restaurant dedicated to providing exceptional dining experiences through attentive and friendly service. Known for its welcoming atmosphere and commitment to guest satisfaction, the restaurant has built a strong reputation for quality hospitality and culinary excellence. Employing modern technologies such as the Table Management System (TMS), the restaurant ensures a seamless and organized approach to managing guest flow and reservations, contributing greatly to a positive guest experience. This establishment fosters teamwork, values a professional attitude, and encourages employees to maintain high standards of cleanliness and service efficiency. The restaurant offers an energetic work environment where every... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to understand and provide friendly guest service
- Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- Ability to operate a computer, calculator, phone and other office equipment
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work flexible schedules including nights, weekends and holidays
- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Qualifications
- Must be at least 16 years of age
- No prior work experience required
- Ability to understand and provide friendly guest service
- Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- Ability to operate a computer, calculator, phone and other office equipment
- Attention to detail with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work flexible schedules including nights, weekends and holidays
- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Duties
- Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
- Utilize the wait and reservation lists in the TMS system
- Maintain a welcoming and friendly attitude while contributing to a teamwork-based environment
- Enthusiastically greet guests and assign tables using TMS
- Politely notify guests managing expectations if there is a wait
- Inform guests of current features and promotions, answer questions and offer menu suggestions
- Address guest concerns and inform the manager
- Support and assist team members by delivering food and beverages, pre-bussing tables and providing refills
- Set up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly space
- Answer the phone and assist with guest questions in a courteous manner
- Deliver correct drinks and food to guests when needed
- Practice safe food handling and cleanliness standards at all times
- Bag and manage takeout orders, checking for accuracy
- Ensure each guest receives a friendly farewell and solicit feedback about service quality
- Observe tables to track clean, dirty and unoccupied status and clean dirty tables as needed
- Accommodate guests’ needs and requests such as refilling beverages and providing silverware
- Clean and sweep around tables as needed
- Perform other responsibilities as assigned
Job Qualifications
Experience
No experience required
Job Location
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