Server Assistant

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Employee Meals
Flexible Schedule
team environment
Training opportunities

Job Description

This establishment is a well-regarded restaurant dedicated to providing exceptional dining experiences through attentive and friendly service. Known for its welcoming atmosphere and commitment to guest satisfaction, the restaurant has built a strong reputation for quality hospitality and culinary excellence. Employing modern technologies such as the Table Management System (TMS), the restaurant ensures a seamless and organized approach to managing guest flow and reservations, contributing greatly to a positive guest experience. This establishment fosters teamwork, values a professional attitude, and encourages employees to maintain high standards of cleanliness and service efficiency. The restaurant offers an energetic work environment where every... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to understand and provide friendly guest service
  • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
  • Ability to operate a computer, calculator, phone and other office equipment
  • Attention to details with good organizational and efficient time management skills
  • Consistent professional attitude and behavior with effective listening and communication skills
  • Ability to work flexible schedules including nights, weekends and holidays
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Qualifications

  • Must be at least 16 years of age
  • No prior work experience required
  • Ability to understand and provide friendly guest service
  • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
  • Ability to operate a computer, calculator, phone and other office equipment
  • Attention to detail with good organizational and efficient time management skills
  • Consistent professional attitude and behavior with effective listening and communication skills
  • Ability to work flexible schedules including nights, weekends and holidays
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

  • Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
  • Utilize the wait and reservation lists in the TMS system
  • Maintain a welcoming and friendly attitude while contributing to a teamwork-based environment
  • Enthusiastically greet guests and assign tables using TMS
  • Politely notify guests managing expectations if there is a wait
  • Inform guests of current features and promotions, answer questions and offer menu suggestions
  • Address guest concerns and inform the manager
  • Support and assist team members by delivering food and beverages, pre-bussing tables and providing refills
  • Set up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly space
  • Answer the phone and assist with guest questions in a courteous manner
  • Deliver correct drinks and food to guests when needed
  • Practice safe food handling and cleanliness standards at all times
  • Bag and manage takeout orders, checking for accuracy
  • Ensure each guest receives a friendly farewell and solicit feedback about service quality
  • Observe tables to track clean, dirty and unoccupied status and clean dirty tables as needed
  • Accommodate guests’ needs and requests such as refilling beverages and providing silverware
  • Clean and sweep around tables as needed
  • Perform other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

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