Server Assistant

Clarksville, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

Health Insurance

employee discount

Flexible Schedule

Professional development opportunities

Team-oriented environment

meal discounts

Job Description

This job opening is with a dynamic and customer-focused restaurant known for delivering excellent guest experiences and a welcoming dining atmosphere. The establishment thrives on teamwork, efficiency, and hospitality, constantly striving to provide memorable visits for each guest. The restaurant uses modern technology such as the Table Management System (TMS) to optimize seating flow and enhance operational efficiency. This tech-savvy approach reflects the company’s commitment to blending quality service with innovative solutions. The employment opportunity is for a Server Assistant position, which is fundamental to maintaining a smooth service operation by supporting both guests and servers alike.

The r... Show More

Job Requirements

Must be at least 16 years of age
no prior work experience required
ability to understand and provide friendly guest service
ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
ability to operate a computer, calculator, phone and other office equipment
attention to details with good organizational and efficient time management skills
consistent professional attitude and behavior with effective listening and communication skills
ability to work flexible schedules including nights, weekends and holidays
ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Qualifications

Must be at least 16 years of age
no prior work experience required
able to understand and provide friendly guest service
knowledge of proper food handling and serving techniques and compliance with federal, state and local regulations
ability to handle cash, credit card and room charge transactions in accordance with policies
basic computer, calculator, phone and office equipment operation skills
attention to detail with good organizational and time management skills
consistent professional attitude with effective listening and communication skills
ability to work flexible schedules including nights, weekends and holidays
able to work in fast-paced environments and remain flexible and efficient under pressure

Job Duties

Adhere to proper procedures for utilizing the TMS system to control guest seating flow
utilize the wait and reservation lists in the TMS system
maintain a welcoming and friendly attitude while fostering teamwork
enthusiastically greet guests and assign tables using TMS
politely notify guests about wait times and manage expectations
inform guests about current features and promotions, answer questions, and offer menu suggestions
address guest concerns and inform management
support team members by delivering food and beverages, pre-bussing tables, and providing refills
set up, maintain, and operate the server assistant stand and front lobby area, ensuring cleanliness and order
answer phone calls and assist guests with inquiries in a courteous manner
deliver correct drinks and food to guests when needed
practice safe food handling and cleanliness standards at all times
bag and manage takeout orders with accuracy
ensure each guest receives a friendly farewell and solicit feedback about their service experience
observe tables to track clean, dirty, and unoccupied statuses and clean as needed
accommodate guest needs such as refilling beverages and providing silverware
clean and sweep around tables as necessary
perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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