Server Assistant

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Flexible Schedule

Professional development opportunities

team environment

Meal Allowances

Job Description

The hiring company is a reputable hospitality establishment focused on delivering exceptional dining experiences to its guests. As a service-oriented restaurant, it prides itself on maintaining high standards of customer service, cleanliness, and guest satisfaction. The company uses advanced tools, such as a Table Management System (TMS), to optimize guest seating and ensure smooth operation within its dining area. With an emphasis on teamwork and professionalism, this establishment strives to create a welcoming environment for both guests and staff. The employment type for the Server Assistant position is likely full-time or part-time hourly work, with shifts that may include nights,... Show More

Job Requirements

Must be at least 16 years of age
Ability to understand and provide friendly guest service
Ability to comply with food handling and serving regulations
Ability to process cash and credit transactions
Ability to operate computers and office equipment
Ability to work flexible hours including nights, weekends and holidays
Ability to work in a fast-paced environment under pressure
Physical ability to stand, walk, and lift up to 50 lbs
Ability to listen and communicate effectively
Attention to detail and organizational skills

Job Qualifications

Must be at least 16 years of age
No prior work experience required
Ability to understand and provide friendly guest service
Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
Ability to operate a computer, calculator, phone and other office equipment
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work flexible schedules including nights, weekends, and holidays
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
Utilize the wait and reservation lists in the TMS system
Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
Enthusiastically greet guests and assign to tables using TMS
Politely notify guests and manage expectations if there is a wait
Inform guests of current features and promotions, answer questions and offer menu suggestions
Address guest concerns and inform the manager
Support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
Set up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
Answer the phone and assist with answering guests' questions in a friendly, courteous manner
Deliver the correct drinks and food to the guest when needed
Practice safe food handling and cleanliness standards at all times
Bag and manage takeout orders, check order for accuracy
Ensure each guest receives a friendly farewell and solicit feedback about the quality of service
Observe tables and keep track of clean, dirty and unoccupied tables
Clean dirty tables as needed
Accommodate guests’ needs and requests such as refilling beverages or providing silverware
Clean and sweep around tables as needed
Other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: