Server Assistant

Virginia Beach, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Flexible Schedule

Professional development opportunities

Job Description

The Server Assistant position is an exciting opportunity within a vibrant hospitality environment, typically part of a restaurant or dining establishment. Our company prides itself on delivering exceptional guest experiences, blending friendly service with efficient operational flow. As a critical member of the front-of-house team, the Server Assistant plays a fundamental role in ensuring guests feel welcomed from the moment they arrive until they leave. This role centers around managing guest seating arrangements using the Table Management System (TMS), supporting servers by delivering food and beverages, and maintaining an inviting atmosphere throughout service areas.

This role is ideal for individua... Show More

Job Requirements

Must be at least 16 years of age
Ability to understand and provide friendly guest service
Ability to comply with proper food handling and serving techniques
Ability to process cash handling, credit card and room charge transactions
Ability to operate a computer, calculator, phone and other office equipment
Ability to work flexible schedules including nights, weekends and holidays
Ability to stand or walk for hours at a time
Ability to lift and carry items up to 50 lbs
Ability to tolerate significant temperature changes
Ability to perform physical activities such as crawling, climbing, bending and kneeling

Job Qualifications

Must be at least 16 years of age
No prior work experience required
Ability to understand and provide friendly guest service
Ability to comply with proper food handling and serving techniques
Knowledge of federal, state and local serving regulations
Ability to process cash handling, credit card and room charge transactions
Ability to operate office equipment such as a computer, calculator and phone
Attention to details with good organizational and time management skills
Consistent professional attitude and behavior
Effective listening and communication skills
Ability to work flexible schedules including nights, weekends and holidays
Ability to work in a fast-paced environment while remaining flexible and efficient

Job Duties

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
Utilize the wait and reservation lists in the TMS system
Maintain a welcoming and friendly attitude contributing to teamwork
Enthusiastically greet guests and assign to table using TMS
Politely notify guests and manage expectations if there is a wait
Inform guests of current features and promotions
Answer questions and offer menu suggestions
Address guest concerns and inform Manager
Support and assist team members by delivering food and beverages
Pre-bus tables and provide refills when possible
Set up, maintain and operate the server assistant stand and front lobby area
Ensure a clean and orderly area
Answer the phone and assist with guest inquiries
Deliver correct drinks and food to guests when needed
Practice safe food handling and cleanliness standards
Bag and manage takeout orders
Check order for accuracy
Ensure each guest receives a friendly farewell and solicit feedback about service quality
Observe tables and track clean, dirty, and unoccupied tables
Clean dirty tables as needed
Accommodate guests’ needs including refilling beverages and providing silverware
Clean and sweep around tables as needed
Perform other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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