Server Assistant

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Employee Discounts
Flexible Schedule

Job Description

Our establishment is a dynamic and welcoming restaurant dedicated to providing exceptional dining experiences for every guest. We pride ourselves on delivering a high level of customer service in a warm, friendly atmosphere that encourages teamwork and efficiency among our staff. As a vibrant part of the hospitality industry, our restaurant offers a diverse menu, unique promotions, and a comfortable setting to ensure guests have an enjoyable visit each time they choose to dine with us. The supportive environment we cultivate is designed to help our team members grow their skills, work collaboratively, and contribute positively to every aspect of... Show More

Job Requirements

  • must be at least 16 years of age
  • no prior work experience required
  • ability to understand and provide friendly guest service
  • ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
  • ability to operate a computer, calculator, phone and other office equipment
  • attention to details with good organizational and efficient time management skills
  • consistent professional attitude and behavior with effective listening and communication skills
  • ability to work flexible schedules including nights, weekends, and holidays
  • ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Qualifications

  • must be at least 16 years of age
  • no prior work experience required
  • ability to understand and provide friendly guest service
  • ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
  • ability to operate a computer, calculator, phone and other office equipment
  • attention to details with good organizational and efficient time management skills
  • consistent professional attitude and behavior with effective listening and communication skills
  • ability to work flexible schedules including nights, weekends, and holidays
  • ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

  • adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
  • utilize the wait and reservation lists in the TMS system
  • maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment
  • enthusiastically greet guests and assign to table using TMS
  • politely notify guests, managing expectations, if there is a wait
  • inform guests of current features and promotions, answer questions and offer menu suggestions
  • address guest concerns and inform manager
  • support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
  • set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
  • answer the phone and assist with answering guests' questions in a friendly, courteous manner
  • deliver the correct drinks and food to the guest, when needed
  • practice safe food handling and cleanliness standards at all times
  • bag and manage takeout orders, check order for accuracy
  • ensure each guest receives a friendly farewell and solicit feedback about the quality of service
  • observe tables and keep track of clean, dirty, and unoccupied tables
  • clean dirty tables as needed
  • accommodate guests' needs and requests such as refilling beverages, providing silverware, etc
  • clean and sweep around tables as needed
  • other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.