Server Assistant

High Point, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

Training and Development

Job Description

The hiring establishment is a dynamic restaurant dedicated to providing an exceptional dining experience through attentive service and a welcoming atmosphere. Known for combining efficiency with warmth, this restaurant prides itself on its ability to create a comfortable environment where guests feel valued from the moment they enter until they leave. Utilizing cutting-edge technology like the Table Management System (TMS), the team ensures smooth guest flow and optimal seating arrangements. This is a pivotal establishment in the hospitality industry that embraces both technological innovation and personalized customer care to maintain its strong reputation in a competitive market.

The Server A... Show More

Job Requirements

Must be at least 16 years of age
ability to comply with proper food handling and serving techniques
ability to operate TMS and other computer systems
ability to communicate effectively with guests and team
ability to stand or walk for extended periods
physical ability to lift and carry items up to 50 lbs
willingness to work flexible hours including nights, weekends, and holidays
ability to maintain a positive and professional demeanor under pressure

Job Qualifications

Must be at least 16 years of age
no prior work experience required
ability to understand and provide friendly guest service
ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
ability to operate a computer, calculator, phone and other office equipment
attention to details with good organizational and efficient time management skills
consistent professional attitude and behavior with effective listening and communication skills
ability to work flexible schedules including nights, weekends, and holidays
ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
utilize the wait and reservation lists in the TMS system
maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
enthusiastically greet guests and assign to tables using TMS
politely notify guests and manage expectations if there is a wait
inform guests of current features and promotions, answer questions and offer menu suggestions
address guest concerns and inform manager
support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
answer the phone and assist with guest questions in a friendly, courteous manner
deliver the correct drinks and food to guests when needed
practice safe food handling and cleanliness standards at all times
bag and manage takeout orders, checking for accuracy
ensure each guest receives a friendly farewell and solicit feedback about the quality of service
observe tables and keep track of clean, dirty, and unoccupied tables and clean dirty tables as needed
accommodate guests’ needs and requests such as refilling beverages, providing silverware
clean and sweep around tables as needed
perform other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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