Server Assistant

North Charleston, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Flexible Schedule

team environment

Opportunities for advancement

Employee Discounts

Paid training

hands-on experience

Job Description

The hiring establishment is a dynamic and customer-centric restaurant that prides itself on providing exceptional dining experiences to every guest. This restaurant is known for its commitment to excellent service, quality food, and a warm atmosphere, making it a preferred dining destination for families, friends, and individuals alike. Employing the Server Assistant role on a full-time or part-time basis, this position is central to maintaining the smooth operation of the dining area, ensuring guests are welcomed promptly and enjoy seamless service. The restaurant employs modern systems like the Table Management System (TMS) to optimize seating and enhance guest satisfaction, reflecting... Show More

Job Requirements

Must be at least 16 years of age
Ability to understand and provide friendly guest service
Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
Ability to operate a computer, calculator, phone and other office equipment
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work flexible schedules including nights, weekends, and holidays
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Qualifications

Must be at least 16 years of age
No prior work experience required
Ability to understand and provide friendly guest service
Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
Ability to operate a computer, calculator, phone and other office equipment
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work flexible schedules including nights, weekends, and holidays
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
Utilize the wait and reservation lists in the TMS system
Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
Enthusiastically greet guests and assign to table using TMS
Politely notify guests and manage expectations if there is a wait
Inform guests of current features and promotions, answer questions and offer menu suggestions
Address guest concerns and inform manager
Support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
Set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
Answer the phone and assist with answering guests' questions in a friendly, courteous manner
Deliver the correct drinks and food to the guest when needed
Practice safe food handling and cleanliness standards at all times
Bag and manage takeout orders, check order for accuracy
Ensure each guest receives a friendly farewell and solicit feedback about the quality of service
Observe tables and keep track of clean, dirty, and unoccupied tables
Clean dirty tables as needed
Accommodate guests’ needs and requests such as refilling beverages, providing silverware, etc.
Clean and sweep around tables as needed
Other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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