Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Flexible Schedule
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Our esteemed establishment is a vibrant and customer-focused restaurant dedicated to providing exceptional dining experiences in a welcoming and friendly atmosphere. We pride ourselves on hospitality, teamwork, and delivering quality service to all our guests. Our team members work together to create an enjoyable and memorable experience for every visitor, from the moment they walk through the door until their farewell. As a vital part of our service team, we utilize a robust Table Management System (TMS) to efficiently manage guest seating, waitlists, and reservations, ensuring smooth operations and guest satisfaction. We are currently seeking a motivated and personable Server... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to understand and provide friendly guest service
- Ability to understand and comply with proper food handling and serving techniques
- Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- Ability to operate a computer, calculator, phone and other office equipment
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work flexible schedules including nights, weekends and holidays
- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
- Ability to stand or walk for hours at a time
- Ability to lift and carry items up to 50 lbs
- Ability to tolerate significant changes in temperature
- Ability to frequently immerse hands in water and cleaning or sanitizing solutions
- Specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Job Qualifications
- Must be at least 16 years of age
- No prior work experience required
- Ability to understand and provide friendly guest service
- Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- Ability to operate a computer, calculator, phone and other office equipment
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work flexible schedules including nights, weekends and holidays
- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Duties
- Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
- Utilize the wait and reservation lists in the TMS system
- Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
- Enthusiastically greet guests and assign to table using TMS
- Politely notify guests and manage expectations if there is a wait
- Inform guests of current features and promotions
- Answer questions and offer menu suggestions
- Address guest concerns and inform Manager
- Support and assist team members by delivering food and beverages
- Pre-buss tables and provide refills when possible
- Set up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
- Answer the phone and assist with answering guests’ questions in a friendly, courteous manner
- Deliver the correct drinks and food to the guest when needed
- Practice safe food handling and cleanliness standards at all times
- Bag and manage takeout orders and check orders for accuracy
- Ensure each guest receives a friendly farewell and solicit feedback about the quality of service
- Observe tables and keep track of clean, dirty, and unoccupied tables
- Clean dirty tables as needed
- Accommodate guests’ needs and requests such as refilling beverages, providing silverware, etc
- Clean and sweep around tables as needed
- Other responsibilities as assigned
Job Qualifications
Experience
No experience required
Job Location
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