Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Flexible Schedule
Career development opportunities
team environment
Job Description
Our establishment is a dynamic and guest-focused restaurant known for its warm hospitality and commitment to exceptional dining experiences. We pride ourselves on creating a welcoming and enjoyable environment where guests feel valued from the moment they arrive until they leave. As a prominent player in the foodservice industry, our restaurant leverages a dedicated team and advanced Table Management System (TMS) to streamline the guest seating process, improve service efficiency, and maintain a high level of customer satisfaction. Our establishment operates with a strong teamwork ethos, ensuring every team member contributes to a welcoming atmosphere and seamless operational flow. We... Show More
Job Requirements
- Must be at least 16 years of age
- no prior work experience required
- ability to understand and provide friendly guest service
- ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- ability to operate a computer, calculator, phone and other office equipment
- attention to details with good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Qualifications
- Must be at least 16 years of age
- no prior work experience required
- ability to understand and provide friendly guest service
- ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
- ability to operate a computer, calculator, phone and other office equipment
- attention to details with good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Duties
- Adhere to proper procedures for utilizing the TMS system to control the flow of guest seating
- utilize the wait and reservation lists in the TMS system
- maintain a welcoming and friendly attitude while contributing to a teamwork-based environment
- enthusiastically greet guests and assign to table using TMS
- politely notify guests and manage expectations if there is a wait
- inform guests of current features and promotions, answer questions and offer menu suggestions
- address guest concerns and inform manager
- support and assist team members by delivering food and beverages, pre-bussing and providing refills when possible
- set-up, maintain and operate the server assistant stand and front lobby area ensuring a clean and orderly area
- answer the phone and assist with answering guests' questions in a friendly, courteous manner
- deliver the correct drinks and food to the guest when needed
- practice safe food handling and cleanliness standards at all times
- bag and manage takeout orders, check order for accuracy
- ensure each guest receives a friendly farewell and solicit feedback about the quality of service
- observe tables and keep track of clean, dirty, and unoccupied tables
- clean dirty tables as needed
- accommodate guests' needs and requests such as refilling beverages and providing silverware
- clean and sweep around tables as needed
- other responsibilities as assigned
Job Qualifications
Experience
No experience required
Job Location
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