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Holbrook Life

Server-AP Independent Living Fine Dining

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.75 - $23.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan

Job Description

The hiring establishment is a dynamic and customer-focused dining venue committed to providing exceptional food service and a memorable dining experience. This establishment operates as a full-service restaurant that values a warm, welcoming atmosphere for all patrons. It prides itself on maintaining high cleanliness standards, timely service, and a strong sense of hospitality. The team is dedicated to ensuring a comfortable, safe, and positive environment for guests, emphasizing genuine interactions and professional service. The restaurant operates in a well-organized manner, supporting a broad range of clientele with dietary choices and a diverse menu that is both appealing and inclusive. The... Show More

Job Requirements

  • Must be 18 years of age
  • must read, write, speak and understand English
  • previous server experience preferred
  • Food Handler's and/or Alcohol Service Permits as required by regulation/law
  • have a demonstrated affinity for and ability to work within the structure that includes active, passionate residents, enhanced living residents and inspired living residents
  • possess the ability to deal tactfully with associates, residents, family members, visitors and the general public
  • must be able to walk, sit, and stand
  • must be able to reach, bend and stoop, push and pull, reach and stretch, and lift up to 50 lbs

Job Qualifications

  • Must read, write, speak and understand English
  • previous server experience preferred
  • Food Handler's and/or Alcohol Service Permits as required by regulation/law
  • have a demonstrated affinity for and ability to work within the structure that includes active, passionate residents, enhanced living residents and inspired living residents
  • possess the ability to deal tactfully with associates, residents, family members, visitors and the general public
  • collaboration
  • communication
  • problem solving
  • taking initiative
  • service to others/customer focus

Job Duties

  • Ensure dining room prepared for patrons: tables set
  • supplies stocked prior to the beginning of service
  • work with kitchen and attendant staff to create positive dining experience for guests
  • greet guests in a genuine manner
  • provide guests with menus, suggest menu items, advise of daily specials, and provide information and/or answer questions regarding menu items
  • take guests orders and repeat it to ensure accuracy
  • request to check identifications of ALL guests ordering alcohol to ensure of legal age - no exceptions
  • monitor and ensure that no guest is over served - understanding that they may have consumed alcohol prior to arriving at your restaurant
  • serve alcohol responsibly
  • communicate orders to kitchen staff
  • monitor table to ascertain any additional service needs and to communicate order status
  • monitor kitchen to ensure timely preparation of order
  • inspect order prior to leaving kitchen to ensure accuracy and quality (including presentation) - if it is not right, do not serve it
  • serve orders in a timely fashion
  • maintain table settings by removing finished courses and replenishing utensils as needed
  • upsell additional offerings such as beverages, appetizers and/or desserts
  • enter orders into POS system, present guest check, process payment
  • thank the guest in a genuine manner and invite a return visit
  • clean tables and remove dishes after party leaves
  • carry soiled dishes to dishwasher
  • ensure availability of supplies
  • clean dishes, flatware, glasses, etc.
  • complete assigned sidework
  • inform supervisor of any equipment that needs repair
  • maintain a high standard of cleanliness within the food service area
  • ensure work areas are maintained in a clean, safe, comfortable and attractive manner, clearly marked with caution or safety signs as required
  • ensure work areas are free of hazardous objects and all equipment, and tools and supplies are properly stored
  • maintain resident confidentiality
  • treat residents and guests with kindness, dignity and respect
  • know and comply with Residents Rights rules
  • ensure that an adequate level of department supplies is maintained and advise the manager about supply needs
  • assist in the maintenance of an atmosphere of warmth and personal interest, ensuring a positive, calm environment that is both aspirational and inspirational throughout the campus
  • assist in the maintenance of operating environment that assures consistent, high level of resident and guest satisfaction
  • attend and participate in orientation, training, in-service educational activities and staff meetings as assigned
  • complete any other tasks, assignments, projects or requests from management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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