Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
personal growth opportunities
Professional growth opportunities
workplace culture with heart and soul
wellbeing benefits
Paid Time Off
Career experience
Job Description
Hotel Drover is a distinguished Autograph Collection property located in the heart of the historic Fort Worth Stockyards, Texas. This establishment draws inspiration from the pioneering spirit of the American West and honors the legendary cowboys who drove cattle across the plains. Hotel Drover delivers authentic Texas hospitality by embodying the legacy of the drover, providing guests with an experience uniquely tied to the culture and history of Fort Worth. The hotel prides itself on welcoming visitors with warmth and genuine hospitality, inviting them to enjoy life’s simple pleasures in a setting rich with tradition and character. The ambiance, service,... Show More
Job Requirements
- Must have minimum 2 years serving experience in a high-volume casual or fine dining restaurant
- Must be TABC and Food Handler certified
- Must be able to read, write, and verbally communicate professionally
- Must be able to handle difficult situations with professionalism
- Must be able to lift and move up to 50 pounds regularly
- Must be able to work in a fast paced environment
- Must be a team player willing to assist others
Job Qualifications
- Minimum of 2 years of experience as a server in a high-volume casual or fine dining restaurant, hotel preferred
- Experience with Micros and Open Table preferred
- Must be TABC and Food Handler certified
- Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors
- Ability to diplomatically deal with difficult situations and people while exhibiting professionalism
- Ability to perform all necessary duties including lifting and moving up to 50 pounds
Job Duties
- Embody the shared values of Hotel Drover
- Assist culinary staff with front line set up
- Manage multiple functions and deliver results in a demanding, fast paced environment
- Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand
- Greet and welcome guests
- Provide support and assistance to your team while keeping all areas clean, dry and safe
- Receive and take guest orders and process in POS system quickly and accurately
- Prepare and serve meal accompaniments to guests
- Learn and maintain product knowledge of food, wine, and beverage menus
- Ensure guests have an enjoyable and memorable experience and relay complaints to management
- Perform side work
- Open bottled wine for guests
- Perform setup and breakdown of various stations
- Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed
- Attend all company and restaurant required trainings and meetings
- Maintain constant communication with support staff and management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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