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The Paradies Shops

Server - Aletitude Restaurant | Grand Rapids Airport

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Employee assistance program

Job Description

Paradies Lagardere is a global leader in travel retail and restaurateur services, specializing in providing premium customer experiences across various airports and travel destinations. Committed to delivering exceptional service and quality, Paradies Lagardere operates a diverse portfolio of dining establishments that cater to the dynamic needs of travelers and guests. Their mission emphasizes hospitality, innovation, and excellence, making them a sought-after employer in the hospitality industry.

As a Server at Paradies Lagardere, you will play a critical role in executing the company’s mission by delivering First Class Service that enhances guest satisfaction and loyalty. This position, classified as non-exempt, rep... Show More

Job Requirements

  • High school diploma or GED
  • ability to work various shifts in a 7/365 team-oriented environment
  • excellent customer service skills
  • experience handling money and a point of sale system
  • self-starter able to prioritize and handle various tasks simultaneously
  • ability to adapt to changing priorities and unexpected situations
  • ability to communicate clearly and concisely with team members, managers, and guests
  • proficiency in reading, writing and mathematics
  • ability to lift a minimum of 25 lbs and perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Job Qualifications

  • High school diploma or GED
  • restaurant experience preferred
  • experience handling money and a point of sale system
  • ability to work various shifts in a 7/365 team-oriented environment
  • excellent customer service skills and an ability to communicate effectively
  • self-starter able to prioritize and handle various tasks simultaneously
  • ability to adapt to changing priorities and unexpected situations
  • ability to communicate clearly and concisely with team members, managers, and guests
  • proficiency required in reading and writing and mathematics
  • ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Job Duties

  • Exceed First Class Service standards and behavior with every guest, business partner and peers
  • treat guest and peers in accordance with the core values of the company
  • present the menu, answers questions, and makes suggestions regarding food and service
  • observe guests to respond to any additional requests and determine when meal has been completed
  • knowledgeable and enthusiastic about the restaurant's menu and products
  • totals bill accepts payment following established guidelines
  • process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures
  • know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts
  • build guest loyalty and enhance selling skills through the use of available training materials
  • maintain clean organized work environment
  • support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation
  • responds appropriately to guest concerns
  • complete all side work duties which may include sweeping and mopping
  • maintain current adult beverage certification
  • ensure responsible service of alcohol
  • accountable for compliance with all local, state, federal laws and regulation including those relating to food safety
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location