Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
This job opportunity is with a vibrant hospitality establishment known for delivering exceptional dining experiences characterized by craveable food, carefully crafted beverages, and a fun, clean atmosphere. The company stands by a servant leadership philosophy, emphasizing the importance of putting service first and creating memorable moments for every customer. It is committed to upholding high standards through compliance with all company policies and federal, state, and local laws. The work environment is fast-paced, dynamic, and rewards enthusiasm, passion, energy, and professionalism. Employees maintain pride in their work and a commitment to excellence throughout their shifts. This establishment values genuine customer... Show More
Job Requirements
- high school degree or ged preferred
- eighteen years of age or older
- good reading, writing, mathematical and communication skills
- able to interact professionally with other customers and team members
- able to handle multiple tasks in a fast-paced environment
- good judgment and decision making abilities
- must be able to spend 100% of working time standing, walking and reaching
- pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position
- maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces
- climbing and ascending or descending ladders, stairs, and ramps
- must be able to carry loads greater than 50 pounds frequently
- must be able to communicate clearly with our customer in the primary language of the restaurant
- hearing sounds at normal speaking levels with or without correction
- specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus
Job Qualifications
- high school degree or ged preferred
- previous experience in customer service or hospitality is a plus
- proven ability to work in a fast-paced environment
- excellent communication and interpersonal skills
- knowledge of point of sale (pos) systems
- ability to multitask efficiently and maintain composure under pressure
- strong salesmanship and customer engagement abilities
Job Duties
- live by a servant leadership philosophy to always serve others first
- understand and comply with all company policies, procedures, and operating standards
- understand and comply with all federal, state, and local laws and ordinances
- maintain energy, enthusiasm, passion and pride throughout the shift
- provide every customer with an awesome first, next and last great experience
- always have a do whatever it takes personality
- smile and welcome all customers you encounter
- hold doors open for customers
- pull out chairs for female customers
- engage customers in conversation throughout their experience when appropriate
- accommodate and meet special needs of customers such as senior citizens, large parties, business meetings
- utilize genuine salesmanship techniques during customer interactions
- possess an extensive knowledge of all food, serious seafood, chalkboard specials and beverage selections
- place accurate orders using the pos
- deliver food and beverages to customers with a sense of urgency, delivering hot food hot, cold food cold
- pre-bus as needed
- manage a section of tables during each shift as though it were your own business
- maintain a clean and organized section, service station and dining room
- adhere to responsible beverage service requirements
- adhere to cash handling policies
- assist busser by clearing and wiping tables
- assist bartenders by stocking glassware, ice, garnishes
- complete assigned opening, ongoing and closing sidework
- maintain a safe, sanitary and secure environment
- notify manager of all customer complaints
- remain calm at all times
- perform any other tasks or duties as assigned by a manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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