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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.75 - $17.75
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Medical Coverage
Career growth support
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a robust online presence through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a pioneer within the gaming and entertainment industry. The company prides itself on its fast-paced, dynamic work environment where every day brings new opportunities and challenges. As a member of the team, employees enjoy working alongside a diverse group of passionate professionals dedicated to helping guests have fun and creating memorable experiences. PENN Entertainment is deeply committed to fostering career growth, offering... Show More
Job Requirements
- Sanitation certified
- Certified bartender
- TiPS training
- Minimum 2 years experience in hospitality table service at mid- to high-volume steakhouse or fine dining operation
- Previous experience in fine dining or casino food and beverage steakhouse preferred
- Ability to communicate clearly and concisely
- Ability to calculate figures, amounts, discounts, and percentages
- Ability to apply commonsense understanding to written or oral instructions
- Ability to manage multiple variables in problem solving
- Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Qualifications
- Sanitation certified
- Certified bartender
- TiPS training
- Minimum 2 years experience in hospitality table service at mid- to high-volume steakhouse or fine dining operation
- Previous experience in fine dining or casino food and beverage steakhouse preferred
- Ability to communicate clearly and concisely
- Ability to calculate figures, amounts, discounts, and percentages
- Ability to apply commonsense understanding to written or oral instructions
- Ability to manage multiple variables in problem solving
- Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Duties
- Attend daily pre-shift meetings to understand specials and guest requests
- Ascertain guests' agenda and recommend appetizer, dinner, and wine selections
- Check section for cleanliness and spotless tabletop glass and silverware
- Use POS system to accurately record food and beverage consumption
- Deliver ordered items accurately to guests
- Assist colleagues in food and beverage delivery
- Attend required quality and training classes from HR or Training Department
- Anticipate guests' needs at all times
- Attend scheduled meetings by Outlet Manager
- Provide harmonious working environment sensitive to employee and guest needs
- Interact professionally with employees and guests to solicit feedback on service
- Ensure outlet is maintained and clean during all operating periods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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