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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.75 - $17.75
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Medical Coverage
Career growth support

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a robust online presence through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a pioneer within the gaming and entertainment industry. The company prides itself on its fast-paced, dynamic work environment where every day brings new opportunities and challenges. As a member of the team, employees enjoy working alongside a diverse group of passionate professionals dedicated to helping guests have fun and creating memorable experiences. PENN Entertainment is deeply committed to fostering career growth, offering... Show More

Job Requirements

  • Sanitation certified
  • Certified bartender
  • TiPS training
  • Minimum 2 years experience in hospitality table service at mid- to high-volume steakhouse or fine dining operation
  • Previous experience in fine dining or casino food and beverage steakhouse preferred
  • Ability to communicate clearly and concisely
  • Ability to calculate figures, amounts, discounts, and percentages
  • Ability to apply commonsense understanding to written or oral instructions
  • Ability to manage multiple variables in problem solving
  • Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations

Job Qualifications

  • Sanitation certified
  • Certified bartender
  • TiPS training
  • Minimum 2 years experience in hospitality table service at mid- to high-volume steakhouse or fine dining operation
  • Previous experience in fine dining or casino food and beverage steakhouse preferred
  • Ability to communicate clearly and concisely
  • Ability to calculate figures, amounts, discounts, and percentages
  • Ability to apply commonsense understanding to written or oral instructions
  • Ability to manage multiple variables in problem solving
  • Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations

Job Duties

  • Attend daily pre-shift meetings to understand specials and guest requests
  • Ascertain guests' agenda and recommend appetizer, dinner, and wine selections
  • Check section for cleanliness and spotless tabletop glass and silverware
  • Use POS system to accurately record food and beverage consumption
  • Deliver ordered items accurately to guests
  • Assist colleagues in food and beverage delivery
  • Attend required quality and training classes from HR or Training Department
  • Anticipate guests' needs at all times
  • Attend scheduled meetings by Outlet Manager
  • Provide harmonious working environment sensitive to employee and guest needs
  • Interact professionally with employees and guests to solicit feedback on service
  • Ensure outlet is maintained and clean during all operating periods

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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