Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
Day Shifts
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Benefits

meal discounts
Cash tips daily
scholarships
Employee Life Assistance Program
preventative healthcare plan
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
legal plan
Career growth opportunities
flexible scheduling

Job Description

Smokey Bones is a renowned full-service restaurant specializing in delivering exceptional barbecue experiences across its 63 locations in 16 states. Known for its award-winning ribs, Smokey Bones combines great food, a vibrant atmosphere, and top-notch service to provide guests with unforgettable dining moments. The restaurant offers a diverse menu featuring slow-smoked and fire-grilled meats, complemented by a full bar that includes a selection of bourbons, whiskeys, domestic and craft beers, and handcrafted cocktails. Whether guests choose to dine in, pick up, order online, or utilize catering and delivery services, Smokey Bones ensures quality, taste, and satisfaction at every visit.

This opportunity offers employment in a dynamic, fun, and inclusive environment where employees are celebrated for their individuality and teamwork. Smokey Bones has proudly been recognized as a Certified Great Place to Work for two consecutive years, reflecting its commitment to a positive workplace culture. The company values flexibility, allowing employees to balance their work schedules with personal commitments effectively.

The role focuses on supporting the restaurant's smooth operation by ensuring cleanliness, excellent customer service, and efficient teamwork. As part of the team, you will engage with guests to enhance their dining experience, maintain the cleanliness of service areas, assist with basic food running, and adhere strictly to health and safety standards throughout the kitchen and dining areas. The role also demands effective communication skills to collaborate seamlessly with colleagues and management, helping to resolve guest concerns constructively.

Smokey Bones offers several attractive benefits to its employees from day one, including access to meal discounts, scholarship opportunities for employees and their immediate family members, and an employee life assistance program offering counseling and crisis support. Additional perks include access to extensive discounts on products and services, preventative healthcare plans, dental and vision coverage, accident and critical illness insurance, and legal plan services. The organization invests in career growth and development, encouraging employees to reach their fullest potential through ongoing training and advancement opportunities.

This position is ideal for individuals who thrive in a high-energy environment, enjoy interacting with guests, and are committed to delivering outstanding service. The company's dedication to creating an enjoyable work atmosphere where diversity is embraced makes it an excellent place for both newcomers and experienced hospitality professionals wishing to grow within the industry.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs. to waist level
  • Able to move items up to 50 lbs. for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to employees' and guests' requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Able to communicate (speak, read, and write) in English
  • Legal age in the state to serve alcohol
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks from table
  • Clean and reset tables after guests leave
  • Sweep service area, take out trash, and fulfill any cleaning tasks necessary
  • Able to assist guests from beginning to end of dining experience
  • Able to escalate guest issues to management and resolve problems in a constructive way
  • Able to communicate well with other teammates to ensure all guest needs are met
  • Help with food running
  • Adhere to health and safety regulations in all kitchen and dining areas
  • Follow Manager directions throughout a shift
  • Able to interact with guests and help with guest needs

Job Criteria

Experience

Entry Level (1-2 years)


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