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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
We believe in taking care of our team, and our Total Rewards package reflects that commitment
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Job Description
Invited is a remarkable and established company in the hospitality and service industry, renowned for its commitment to enriching the lives of its members, guests, and employees. Founded in 1957, Invited has grown to become the largest owner and operator of private clubs across the United States, proudly managing over 130 esteemed country clubs, city clubs, and athletic clubs nationwide. With a workforce exceeding 17,000 employees, Invited has built a reputation that is deeply rooted in strong relationships and exceptional quality service, continuously striving to provide an unparalleled member experience. Their clubs feature first-class amenities such as championship golf courses,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service
- Current Food Handler and Alcohol Server Certifications as required by state and city regulations
- Ability to stand walk and perform physical activities for extended periods
- Ability to work in varying temperatures and environments with potential exposure to dust fumes or gases
- Capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding or unfolding as required
- Able to lift carry push and pull up to 100 lbs occasionally
- Effective communication skills including talking and hearing with sufficient visual acuity
Job Qualifications
- Must be able to stand, walk, and perform physical activities for extended periods
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
- Able to lift, carry, push, and pull up to 100 lbs. occasionally
- Effective communication skills, including talking and hearing, with sufficient visual acuity
- POS System
- Bottle Opener
Job Duties
- Server 1 is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Invited’s service standards
- This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells
- Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention
- As a non-lead role, Server 1 also supports the overall operations of the dining area and assists in service duties as required
- Reports to the F&B Director, Banquet Manager or Restaurant Manager
- Maintain high standards of service, following the Invited F&B service training program
- Provide food and beverage service to members/guests, executing orders in a timely manner
- Ensure a complete knowledge of the à la carte menu, including daily features and specials
- Greet members by name and provide a warm welcome, making them feel at home
- Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail
- Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly
- Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked
- Follow club standards for cleanliness, organization, and safety
- Support management by completing additional duties as assigned
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management
- Follow all company, club, and department policies, procedures, and instructions
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success
- Wear a clean, neat uniform that meets club standards
- Attendance requirements for this position as outlined on the weekly schedule
- Additional hours are required to meet deadlines of the position, including weekends and/or holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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