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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance
Job Description
Dave & Buster's stands apart as a unique entertainment and dining destination, seamlessly blending a vibrant restaurant experience with an exciting arcade atmosphere. Known for offering an ideal environment where fun meets food and games, this company has established itself as a leader in the themed dining and entertainment industry. Founded with the mission to provide an unparalleled experience for guests of all ages, Dave & Buster's is more than just a place to eat; it is a celebration destination where people gather to enjoy delicious food, refreshing drinks, thrilling games, and memorable celebrations in a warm, welcoming atmosphere.
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Job Requirements
- Must be at least 18 years of age
- Ability to read and write handwritten notes
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Ability to read and communicate in English
- Skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
- Demonstrated ability to operate Micros and make changes
- Capable of accurately conducting credit card transactions and accounting for all monies at the end of each shift
- Able to work effectively in a fast-paced environment
- Ability to assist in maintaining a clean and safe work environment
- Strong interpersonal skills and ability to foster teamwork
- Experience in customer service preferred
- Ability to listen to and understand guests’ orders and needs
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests’ in a friendly and timely manner
- Accurately take guests’ food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant, as needed
- Work quickly and efficiently adhering to “Full hands in, full hands out” philosophy
- Assist in party set up and breakdown
- Buss and reset tables as needed
- Assist other team members as needed or as business dictates
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster’s experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions and account for all monies at the end of each shift
- Read and communicate in English
- Listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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