Server

Apex, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Dental Insurance

Health Insurance

flexible schedule

401(k)

Vision Insurance

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of delicious food, refreshing drinks, and engaging games that create an ideal atmosphere for fun and celebration. Founded with the mission to deliver an unparalleled guest experience, Dave & Buster's has carved a niche as a vibrant entertainment venue that caters to families, friends, and groups looking for a memorable outing with excitement and enjoyment. As a company, Dave & Buster's prides itself on fostering a warm, fun environment where both guests and team members feel valued and motivated. They emphasize teamwork, guest satisfaction, and... Show More

Job Requirements

must be at least 18 years of age
work days, nights and/or weekends as required
work in noisy, fast paced environment with distracting conditions
read and write handwritten notes
lift and carry up to 30 pounds
move about facility and stand for long periods of time
walk or stand 100% of shift
reach, bend and stoop frequently

Job Qualifications

must be at least 18 years of age
must be able to read and communicate in English
ability to effectively communicate with guests and team members
experience operating point of sale systems like Micros is preferred
customer service experience is a plus
ability to work in a fast-paced and noisy environment
ability to stand and move during entire shift
knowledge of sanitation procedures
basic math skills for handling cash and transactions
ability to follow company policies and procedures
team player with a positive attitude
ability to handle multiple tasks efficiently

Job Duties

deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
create a warm, fun atmosphere for guests and team members
adhere to company’s sanitation procedures
maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
assess guest demeanor and identify when behavior should be called to the attention of a manager
greet newly seated guests in a friendly and timely manner
accurately take guests’ food and drink orders
maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant, as needed
work quickly and efficiently adhering to “full hands in, full hands out” philosophy
assist in party set up and breakdown
buss and reset tables as needed
assist other team members as needed or as business dictates
be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
participate in all incentives and contests, driving sales and promoting the brand
follow portion guidelines to ensure cost control while maximizing the guest experience
ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
keep station clean, set up and take down station tables appropriately
maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency effectiveness
be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
be able to read and communicate in English
listen to hear guests’ orders and needs, then communicate with guests verbally and with other team members verbally via Micros system
dress in proper dress code requirements, looking neat, clean and professional at all times
must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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