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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Compensation: $9.00 / hour + tips
Monthly wine tastings for two
Medical, Dental, Vision, and Telehealth
401K with company match
Paid time off and flexible schedules
early pay access
Wellness and mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses
Cooper’s Hawk reviews several factors when establishing compensation
Job Description
Cooper's Hawk is a distinguished restaurant and wine tasting establishment that has been delighting guests since 2005. Combining the elegance of a Napa-style tasting room with wine-inspired retail, Cooper's Hawk offers a unique blend of modern-casual dining and comprehensive wine experiences. Their full-service restaurant, bar, and private event spaces create an inviting atmosphere where guests can enjoy a diverse menu crafted to pair perfectly with award-winning wines. Cooper's Hawk continues to build a lifestyle brand that integrates high-quality food, fine wine, and memorable experiences, also featuring Piccolo Buco by Cooper's Hawk, which introduces the vibrant flavors of Rome to its... Show More
Job Requirements
- Minimum age of 21 years
- At least six months of previous server experience
- Ability to communicate effectively in English
- Flexible availability including weekends and holidays
- Physical ability to lift 40 pounds and stand for extended periods
- Willingness to adhere to uniform and appearance standards
- Commitment to food safety and alcohol service laws
- Fund of knowledge about food, wine, and beverage service
- Strong interpersonal and teamwork skills
- Reliable punctuality and dependability
Job Qualifications
- At least 21 years of age and six months of server experience
- Comfort speaking about food, wine, and our Wine Club program
- A passion for hospitality and working as part of a team
- Ability to multitask and stay calm in a fast-paced setting
- Ability to lift 40 pounds and work on your feet up to 10 hours
- Must be able to read, write, and understand English
- Flexible availability, including weekends and some holidays
Job Duties
- Every visit becomes more than a meal, it becomes a memory
- Show Up Ready: Come prepared, stay sharp, and start strong
- Arrive on time, and in proper uniform standards
- Know the menu, wine list, and steps of service
- Use the POS system and handle payments with accuracy
- Understand the benefits of Cooper’s Hawk Wine Club and its offerings
- Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- Own What You See: Take responsibility, jump in, and do what needs to be done
- Jump in where needed to help the team
- Serve food and drinks with speed and care
- Follow legal guidelines for alcohol service
- Take initiative to solve problems and support the guest experience
- Stay in Sync: Communicate often, move with your team, and keep service flowing
- Anticipate the needs of guests and fellow team members
- Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers
- Help the team stay coordinated and focused
- Make It Personal: Be genuine, listen well, and tailor the experience
- Welcome every guest with warmth, use guests names, celebrate milestones
- Answer questions and make recommendations that feel genuine
- Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members
- See the person, not just the task
- Add a Touch: Go beyond the expected to create memorable moments
- Find small ways to delight the guests
- Share the story of our Wine Club and invite guests to join
- Introduce wine tastings and help guests enhance their experience
- Let your personality shine & leave your signature on every interaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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