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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
TGI Fridays is a well-established, family-driven restaurant known for delivering exceptional restaurant-inspired hospitality to guests in a lively and energetic atmosphere. As a global dining brand, TGI Fridays specializes in casual dining with a diverse menu that combines flavorful American classics with innovative drinks and creative culinary offerings. The brand prides itself on creating memorable experiences for guests by focusing on exceptional service, quality food, and a welcoming environment that invites celebration and fun for all occasions. TGI Fridays operates numerous franchise locations, each bringing the brand's signature energy and enthusiasm to their communities, making it an ideal place for... Show More
Job Requirements
- Must be able to deliver plates and food and clear tables
- must be able to hear well amongst loud background noise
- must be dressed neatly and well-groomed in company approved uniform at all times
- must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- must be able to calmly respond to angry guests and notify a manager
- must be able to read and write notes to hearing impaired guests
- must be able to read menus to sight-impaired guests
- must be able to verbalize menu items clearly to guests while taking their orders or responding to their requests
- must be able to read and write
- must be able to stand and walk during entire shift
- must be able to reach, bend, stoop and wipe counters/tables
- minimum age 21
- ability to lift 30 lbs
- ability to stand 6-8 hours
Job Qualifications
- Ability to carry natural conversation with guests without sounding scripted or intrusive
- excellent interpersonal and communication skills
- knowledge of menu items and beverages
- ability to operate POS system accurately
- ability to calmly respond to guest concerns
- professional and neat appearance in company approved uniform
- ability to read and write
Job Duties
- Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
- looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
- promptly and accurately takes food and beverage requests from guests
- ensures expedient service of food and beverages to the guest
- frequently checks up on the guests and uses visual cues to provide silent service as appropriate
- learns TGIF menu and beverages, expertly recommends and upsells items
- IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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