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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Employee assistance program
Jury duty leave
Bereavement leave
Job Description
Courtyard Houston Rice University, located in Houston, Texas, is part of the globally recognized Marriott brand, renowned for its commitment to delivering exceptional hospitality experiences. Situated conveniently between the Houston Medical Center and Downtown Houston, this hotel offers a vibrant and dynamic environment for both guests and employees. It is a proud recipient of the 2021 TripAdvisor Travelers' Choice Award, highlighting its dedication to excellence and guest satisfaction. The property boasts accessibility to top Houston attractions such as NRG Park, the Museum District, and upscale dining and nightlife, making it an exciting place to work and grow professionally.
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Job Requirements
- High school diploma or equivalent
- Prior food service experience preferred
- Strong guest satisfaction orientation
- Effective time management and organization
- Ability to work weekends and holidays
- Excellent communication and teamwork skills
Job Qualifications
- High school diploma or equivalent
- Prior experience in food service is advantageous
- Demonstrated focus on guest satisfaction
- Exceptional time management and organizational skills
- Excellent interpersonal and teamwork abilities
Job Duties
- Provide friendly and approachable service with a passion for guest satisfaction
- Handle guest concerns or complaints professionally and efficiently
- Accurately take and deliver orders ensuring timely service
- Maintain clean and organized dining spaces aligning with brand standards
- Manage multiple tables or tasks simultaneously while keeping guests satisfied
- Upsell menu items, beverages, and promotions to enhance guest experience and drive revenue
- Collaborate effectively with colleagues, kitchen staff, and management for seamless operation
- Adhere to uniform and grooming standards representing the hotel brand appropriately
- Process payment transactions and use point-of-sale systems efficiently
- Prepare meals to order following recipes and maintaining quality
- Ensure proper food handling, storage, and preparation techniques
- Comply with food safety and sanitation standards
- Maintain consistency in portion sizes, plate presentation, and flavor profiles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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