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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-established restaurant chain known for its vibrant, welcoming atmosphere and commitment to delivering an exceptional dining experience. Recognized for its casual environment and a menu offering a diverse selection of beloved American classics, Miller's Ale House not only serves amazing food and drinks but also emphasizes creating a unique and enjoyable experience for its guests. The restaurant prides itself on a culture where personalities are valued and every team member contributes to the warm, inviting atmosphere. This team-oriented establishment seeks individuals who are passionate about hospitality and customer service, willing to bring their own distinctive... Show More
Job Requirements
- Arrives to work on time as scheduled in full uniform
- greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
- follows the steps of service as defined in the Miller's Ale House training materials
- provides highest level of service by adhering to all Miller's Ale House service standards, creating 'Ale House Raving Fans'
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- works directly with other team members to ensure all guest's needs are fulfilled in a timely manner
- ensures menu knowledge to address guests' questions, including food allergy issues
- ensures proper food handling and sanitation of work areas
- maintains neat and organized server stations and FOH work areas
- ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure
- notifies management immediately of any potential issue with guests, team members, and/or long ticket times
- works 'To Go' station when assigned by management
- washes hands every 30 minutes throughout the shift
- serves all food and alcohol within accordance of company standards and state service requirements
- maintains clean and sanitized work areas
- works with team members to ensure that safety and sanitation protocol is being executed to company standard
- supports other front of house functions as needed, ensuring that everything within the 4 walls of the restaurant is every team member's responsibility
- positively communicates with other team members and management to keep one another informed
- provides exceptional service throughout the entire shift
- sets up team members for success at shift change by ensuring side work and stations are properly stocked
- ability to work with numbers and handle cash
- ability to multitask and work in a fast-paced environment
- basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
- must be a minimum of 18 years of age unless otherwise dictated by state law
Job Qualifications
- Minimum of 18 years of age unless otherwise dictated by state law
- basic reading and handwriting skills
- ability to operate the restaurant point-of-sale software
- possesses strong communication skills
- ability to multitask and work in a fast-paced environment
- ability to work with numbers and handle cash
- ability to work alone as well as with a team
Job Duties
- Arrives to work on time as scheduled in full uniform
- greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
- follows the steps of service as defined in the Miller's Ale House training materials
- provides highest level of service by adhering to all Miller's Ale House service standards, creating 'Ale House Raving Fans'
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- works directly with other team members to ensure all guest's needs are fulfilled in a timely manner
- ensures menu knowledge to address guests' questions, including food allergy issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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