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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Opportunities for advancement
Vision Insurance
Job Description
Jalapeno Tree is a well-established Mexican restaurant dedicated to serving Crazy Good Mexican Food in a warm, family-friendly atmosphere. Known affectionately as the home of the Pepper Posse, the restaurant takes pride in delivering not only high-quality dishes made with fresh ingredients but also exceptional guest experiences that keep customers coming back. Located in a vibrant community, Jalapeno Tree blends traditional Mexican flavors with outstanding customer service, creating a welcoming environment for families, friends, and food lovers alike. The restaurant emphasizes a collaborative team culture, where every member, from kitchen staff to servers, plays a crucial role in maintaining the... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to handle multiple tables and tasks simultaneously in a fast-paced environment
- Ability to operate point-of-sale (POS) systems and handle cash and credit transactions
- Ability to work flexible hours, including evenings, weekends, and holidays
- TABC certification for serving alcohol
- Texas food handlers certification
- Strong customer service skills
- Clear and effective communication skills
- Excellent organizational and time management abilities
- Proficiency in using point of sale (POS) systems
- Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds
Job Qualifications
- Must be at least 18 years of age
- Ability to handle multiple tables and tasks simultaneously in a fast-paced environment
- Ability to operate point-of-sale (POS) systems and handle cash and credit transactions
- Ability to work flexible hours, including evenings, weekends, and holidays
- TABC Certification for serving alcohol
- Texas Food Handlers Certification
- Strong customer service skills with the ability to engage with guests and provide an exceptional dining experience
- Clear and effective communication skills for taking orders, interacting with guests, and coordinating with team members
- Excellent organizational and time management abilities
- Proficiency in using point of sale (POS) systems and other restaurant management software
- Previous experience as a server or in a customer service role is preferred but not required
- Working knowledge of point-of-sale systems preferred
- High school diploma or GED preferred
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Provide information about the menu, specials, and make recommendations accordingly
- Take accurate food and drink orders from guests, ensuring that special requests and dietary/allergy restrictions are communicated to the kitchen
- Serve food and beverages to guests in a timely and efficient manner
- Ensure that orders are delivered accurately and meet the restaurant’s quality standards
- Monitor and attend to guests’ needs throughout their meal
- Refill drinks, clear empty plates, and ensure that tables are clean and organized
- Present checks to guests, process payments, and handle cash and credit transactions accurately
- Address and resolve any guest complaints or issues with professionalism and efficiency
- Escalate any unresolved issues to management as needed
- Maintain cleanliness and organization of the server station, dining area, and other workspaces
- Ensure that all health and safety standards are followed
- Assist with opening and closing duties and sidework as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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