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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
meal discounts
Job Description
The Hilton Garden Inn Raleigh-Durham/RTP is a renowned hotel located in the vibrant Research Triangle Park area, serving both business and leisure travelers with exceptional accommodations and hospitality. This upscale establishment prides itself on delivering outstanding guest services through a combination of modern amenities, comfortable lodging, and a dedicated team of professionals. As part of the Hilton brand family, Hilton Garden Inn Raleigh-Durham/RTP benefits from a global reputation for quality and service, positioning itself as a top choice for visitors to the Raleigh-Durham area who seek both convenience and comfort.\n\nCurrently, the Hilton Garden Inn Raleigh-Durham/RTP is seeking part-time Servers to... Show More
Job Requirements
- At least 1 year of restaurant serving experience required
- Must be flexible in work hours to accommodate last-minute scheduling changes
- Must have strong interpersonal skills
- Must be able to stand for long periods
- Displays working knowledge of cash register to ring up bills
- Ability to accurately handle cash, credit cards and checks
- Ability to add, subtract, multiply, and divide numbers
- Fluency in English language
- Ability to work any hours/days necessary to meet business requirements
Job Qualifications
- At least 1 year of restaurant serving experience
- Strong interpersonal skills to engage and interact with associates and guests
- Working knowledge of cash register operations
- Ability to accurately handle cash, credit cards, and checks
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to stand for long periods
- Fluency in English language including speaking, reading, and writing
- Ability to work flexible hours including weekdays and weekends
Job Duties
- Meets and exceeds customer and team member expectations by providing service and teamwork
- Provides prompt, courteous service by bussing, serving, and setting tables
- Accurately records, pre-checks, and picks up all food and beverage orders
- Serves customers their food and beverage orders in prompt and courteous manner
- Sets tables as needed prior to customer arrival
- Contributes to customer satisfaction by attending to restaurant customer needs
- Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions
- Informs host/hostess or manager of any customer dissatisfaction
- Ensures that breakfast area/restaurant is in proper condition for arrival of customers
- Verifies workstations are stocked, neat and orderly
- Checks the overall condition of the dining room, ensuring its readiness for customers
- Stocks breakfast bar items such as cereal, breads, muffins, and other cold items
- Assists cook as needed in set up of hot dishes
- Processes customer restaurant bills promptly and accurately
- Sends all room charges immediately to Front Desk for posting
- Inquires into the level of satisfaction experienced by the customer and attempts to rectify complaints or refers them to the manager
- Issues customer bills in accordance with hotel policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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