Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.75 - $18.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
Telehealth service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Canopy by Hilton Philadelphia Center City is an upscale hotel situated in the vibrant heart of downtown Philadelphia. This modern and chic property exemplifies contemporary design and offers state-of-the-art amenities that create an energetic and dynamic atmosphere for both guests and employees alike. Being a part of the Canopy by Hilton brand means joining a globally recognized hospitality leader known for quality, style, and a warm, personal guest experience. The hotel caters to a diverse clientele including business travelers, tourists, and locals seeking a unique urban stay, all while providing a workplace filled with growth opportunities and a culture that values teamwork and guest satisfaction.

The Server position at Canopy by Hilton Philadelphia Center City is an exciting opportunity for individuals passionate about hospitality and exceptional service. As a Server, you will be an essential contributor to delivering memorable dining experiences that not only satisfy but delight our guests. This role is perfectly suited for someone energetic, friendly, and detail-oriented, who enjoys working in a fast-paced environment and thrives in roles that require interpersonal skills and teamwork. Servers are responsible for guiding guests through the dining options, taking and accurately processing orders, and ensuring the highest standards of food and beverage presentation. This role offers the chance to work closely with the kitchen and bar teams to ensure smooth operations and superb guest interactions.

At Canopy by Hilton Philadelphia Center City, a Server will have the opportunity to enhance their career in hospitality within a reputable and supportive company. The dynamic nature of the work and the diversity of guests create a rewarding environment where employees can develop new skills, grow professionally, and become part of a community that values dedication and enthusiasm. This role demands excellent communication skills, the ability to multitask efficiently, and a genuine desire to provide excellent service. The hotel values its team members and offers competitive advantages through training, career advancement options, and a positive workplace culture that emphasizes respect and inclusivity. If you are passionate about hospitality and eager to make an impact, this position can help you achieve your career goals in a well-established setting.

Job Requirements

  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Food/Beverage Service Worker Permit where applicable
  • Excellent communication skills
  • Ability to work in a team environment
  • Ability to stand for long periods
  • Ability to work flexible hours including weekends and holidays
  • Meet minimum age requirement of jurisdiction

Job Qualifications

  • Food/Beverage Service Worker Permit where applicable
  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Excellent communication skills
  • Ability to work in a team environment
  • Read write and speak English fluently
  • Strong attention to detail
  • Ability to multitask
  • Ability to work flexible hours including weekends and holidays
  • Knowledge of food and beverage service standards
  • Ability to stand for long periods
  • Meet minimum age requirement of jurisdiction

Job Duties

  • Greet guests with a warm and friendly demeanor ensuring a positive first impression
  • Guide guests through the menu providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner ensuring presentation and quality meet high standards
  • Anticipate guest needs and provide personalized service to enhance the dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Mid Level (3-7 years)


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