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Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance

Job Description

Dave & Buster's is a premier entertainment company that uniquely combines dining and gaming to deliver an unforgettable experience for guests of all ages. Known for its vibrant atmosphere, Dave & Buster's offers a broad array of activities including arcade games, delicious food, diverse drinks, and an engaging social environment that caters to both families and adults. With locations across various regions, Dave & Buster's stands out as a leader in the entertainment and hospitality industry, attracting millions of visitors annually who seek fun, excitement, and quality customer service.

As a restaurant and entertainment venue, Dave & Buster's em... Show More

Job Requirements

  • must be at least 18 years of age
  • able to stand or walk 100% of shift
  • able to lift and carry up to 30 pounds
  • able to work days, nights and/or weekends as required
  • able to work in noisy, fast paced environment with distracting conditions
  • able to read and write handwritten notes
  • able to reach, bend and stoop frequently

Job Qualifications

  • must be at least 18 years of age
  • able to read and communicate in English
  • able to operate Micros point-of-sale system efficiently
  • skilled in effective communication with guests and team members
  • able to handle money accurately including credit card transactions
  • able to follow company sanitation and alcohol awareness procedures
  • able to work in a fast-paced, noisy environment
  • able to participate positively in team environment and promote brand enthusiasm

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • create a warm, fun atmosphere for guests and team members
  • adhere to company’s sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests’ food and drink orders
  • maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • ensure food is properly garnished and deliver trays to designated table server’s own section as well as other sections in the restaurant as needed
  • work quickly and efficiently adhering to “full hands in, full hands out” philosophy
  • assist in party set up and breakdown
  • buss and reset tables as needed
  • assist other team members as needed or as business dictates
  • be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
  • participate in all incentives and contests, driving sales and promoting the brand
  • follow portion guidelines to ensure cost control while maximizing the guest experience
  • ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • keep station clean, set up and take down station tables appropriately
  • maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
  • demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
  • be able to read and communicate in English
  • listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
  • dress in proper dress code requirements, looking neat, clean and professional at all times
  • be at least 18 years of age

Job Qualifications

Experience

No experience required


Job Location

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