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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $27.00
Work Schedule
Standard Hours
Benefits
Competitive PTO
401k
Health Insurance
Dental Insurance
Vision Insurance
Dining Discounts
wellness benefits
education benefits
uniform benefits
Team trips
Job Description
Crenn Dining Group is a distinguished company known for its commitment to values such as humanity, sustainability, artistry, and equity. The group creates culinary experiences that challenge conventional dining with an emphasis on a planet-first mindset. The operation prioritizes inclusion across all stages, from the purveyors they collaborate with to the diverse team they strive to build. As an Equal Opportunity Employer, Crenn Dining Group welcomes applicants of all backgrounds without discrimination based on race, religion, gender, or any other legally protected characteristic. This dedication not only speaks to their ethical business practices but also fosters an environment where creativity... Show More
Job Requirements
- High school diploma or equivalent
- 2-5 years hospitality or customer service experience
- at least 1 year working in luxury or Michelin-starred establishments
- proficiency with software such as Toast, Sevenrooms, Tock
- excellent time management and multitasking skills
- effective communication skills with back of house and front of house teams
- demonstrated leadership capabilities for small teams
- ability to work independently and with a motivative attitude
- professional and positive demeanor under pressure
Job Qualifications
- Strong food and wine knowledge
- 2-5 years of experience in hospitality or customer service
- 1 or more years of luxury or Michelin experience
- knowledge of relevant software programs like Toast, Sevenrooms, Tock
- skilled in time management and multitasking
- strong and efficient communication skills to efficiently communicate with BOH/FOH
- demonstrated ability lead a small team
- self determined to deliver quality service and motivate others
- a sociable, open, attentive and positive personality, with the ability to maintain composure
Job Duties
- Prepare dining room, service station and trays according to service standards
- set up the bar and mise en place for cocktails preparation
- maintain knowledge of current menu items and beverage offerings
- ensure high standards of personal presentation and grooming
- greet and welcome guests in a prompt and courteous manner using names when possible
- establish rapport with guests to build loyalty and gather constructive feedback for guest satisfaction
- abide by Michelin standards for service and cleanliness
- upsell cocktails, wine selections and menu options according to guest preferences
- enter orders through the POS system and fire courses with correct timing
- clear and return food and beverage items to the proper area
- clean and properly mark tables between courses
- converse with guests using polished and professional language
- complete daily responsibilities and adapt to changing priorities
- work as a team to ensure the restaurant achieves its full potential
- keep work areas tidy and well organized
- escalate any guest concerns with the Bar Manager or Wine Director
- communicate with the kitchen regarding any dietary restrictions, wait times and menu questions
- take an active role in coaching and developing junior staff
- apply service techniques consistently and with enthusiasm
- assist the FOH team in closing the POS terminal and tally cash and credit card settlements
- attend training sessions and meetings as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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