Server

Bethlehem, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.25 - $17.25

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

training programs

Tip income

Job Description

TGI Fridays is a leading casual dining restaurant chain known for its vibrant atmosphere, high-quality American cuisine, and commitment to exceptional guest service. Established originally to offer a lively venue for fun and memorable experiences, TGI Fridays has grown to be a popular destination for guests looking to celebrate special moments or enjoy a casual meal with friends and family. With its iconic branding, familiar menu featuring signature dishes and handcrafted cocktails, and energetic environment, the company prides itself on hospitality that makes every guest feel valued and welcome. As a family-driven organization, TGI Fridays blends a strong sense of... Show More

Job Requirements

Minimum age 21
Ability to lift 30 lbs
Ability to stand 6-8 hours
Must be able to deliver plates and clear tables
Must be able to hear well among loud background noise
Must be neat, well-groomed, and in company-approved uniform
Must be able to operate POS system and handle cash and credit transactions accurately
Must be able to respond calmly to angry guests and notify a manager
Must be able to read and write
Must be able to read and verbalize menu items clearly
Must be able to write notes to hearing impaired guests
Must be able to stand and walk throughout entire shift
Must be able to reach, bend, stoop, and wipe counters and tables

Job Qualifications

Ability to carry natural conversation with guests without sounding scripted or intrusive
Knowledge of restaurant menu items and beverages
Ability to use point-of-sale (POS) system accurately
Strong communication and interpersonal skills
Ability to calmly respond to angry guests and escalate to management
Ability to read menus aloud and write notes for hearing or sight-impaired guests
Ability to stand and walk for long periods during shifts

Job Duties

Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
Promptly and accurately takes food and beverage requests from guests
Ensures expedient service of food and beverages to the guest
Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
Learns TGIF menu and beverages, expertly recommends and upsells items
IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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