Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
DoubleTree by Hilton Hotel Irvine Spectrum is a premier hotel located in the heart of Irvine Spectrum Business Park, Southern California's vibrant technological coast. This property is part of the renowned Hilton brand, known globally for its commitment to exceptional hospitality, quality service, and guest satisfaction. DoubleTree by Hilton Hotel Irvine Spectrum prides itself on creating memorable experiences for every guest through attentive service and a welcoming environment. The hotel offers a dynamic work environment where employees feel valued, cared for, and encouraged to grow their careers in the hospitality industry. The team at DoubleTree is proactive in engaging with... Show More
Job Requirements
- Must be at least 18 years of age
- Must complete TIPS alcohol awareness certification as scheduled upon employment
- Must have or obtain a valid Food Handlers Card within 30 days of employment
- Ability to work varying schedules including holidays, weekends, and alternate shifts
- Must know all applicable health standards
- Ability to communicate effectively in English
- Prior experience in banquet or convention services preferred
- Ability to follow safety and sanitation guidelines
- Ability to maintain a neat, clean, and organized work environment
- Ability to work well with others in a team setting
- Must adhere to company policies regarding alcohol service
- Must be punctual and reliable.
Job Qualifications
- Prior banquet or convention service experience at a comparable property desired
- Basic knowledge of food and beverage preparation and service standards
- Strong guest relations and etiquette skills
- Ability to serve guest needs through verbal face-to-face interaction
- Positive attitude and professional demeanor
- Effective communication and interpersonal skills
- Commitment to high level of guest satisfaction
- Ability to follow detailed but uninvolved written or oral instructions
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Proficient in English for oral and written communication
- Knowledge of health standards and laws related to serving alcohol
- TIPS certification or willingness to obtain
- Valid Food Handlers Card or willingness to obtain within 30 days.
Job Duties
- Serve customers at assigned station quickly, courteously, and efficiently
- Obtain food and beverage from prescribed locations and serve customers using appropriate service techniques
- Keep glasses filled throughout the meal
- Observe guests to fulfill additional requests and note when the meal is finished
- Assist other servers cooperatively to ensure efficient service
- Complete assigned side work as directed
- Set dining tables to established standards
- Remove dinnerware, glassware, flatware, and linens that do not meet cleanliness standards
- Complete pre, running, and post shift side work requirements
- Familiarize self with daily menus
- Set tables and room with linens and china considering the event prospectus
- Clean away service and accessories after events
- Clear dirty dishes from tables as guests finish courses
- Prepare coffee service with appropriate food and beverages per Banquet Event Order
- Follow standard food handling, TIPS, sanitation, and health guidelines
- Report to work on time and regularly
- Maintain a neat, clean, organized, safe, and comfortable environment
- Assist other servers in clearing, cleaning, and resetting tables
- May assist with setup or breakdown of function space
- Notify management of unsafe conditions, needed maintenance, and any accidents
- Ensure minors and intoxicated persons are not served alcoholic beverages
- Notify management of guest complaints or disruptive behavior.
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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