Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Stipend for work shoes
Job Description
Hyatt Vacation Ownership (HVO) is a prominent entity within the Hyatt Hotels Corporation family, recognized for delivering exceptional vacation experiences through its timeshare and vacation ownership opportunities. As part of Hyatt, a globally respected hospitality leader, HVO combines the warmth and personalized service of a vacation ownership resort with the luxury, quality, and standards synonymous with the Hyatt brand. Hyatt Vacation Ownership properties are typically located in coveted vacation destinations offering unique and memorable experiences to Owners, members, and guests. The company prides itself on fostering an inclusive culture anchored in care, integrity, respect, and a strong commitment to diversity... Show More
Job Requirements
- Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance
- reach overhead and below the knees
- perform bending, twisting, pulling, and stooping
- stand, sit, or walk for an extended period or full work shift
- maintain availability to work a fluctuating schedule including days, nights, weekends, and holidays
- high school diploma or G.E.D. equivalent preferred
- customer service-related work experience preferred but not required
- no supervisory experience required
- dependable
- maintain professional and hygienic appearance
- comply with company policies and procedures
- ensure privacy, safety, and security of guests and coworkers
- use correct lifting procedures and personal protective equipment when necessary
- follow emergency and safety protocols
- ability to work both indoors and outdoors
- ability to communicate effectively
- proficiency in cash handling and POS systems
- able to manage multiple tasks simultaneously.
Job Qualifications
- High school diploma or G.E.D. equivalent preferred
- customer service-related work experience preferred but not required
- strong beverage and menu knowledge
- cash handling and POS system experience
- excellent interpersonal and communication skills
- ability to multi-task and manage time effectively
- dependable with a positive demeanor
- adaptable and able to work flexible schedules including nights, weekends, and holidays
- ability to work both indoors and outdoors
- understands and follows safety and security procedures
- team player with strong integrity and professionalism
- ability to assist individuals with disabilities
- background check and drug screen may be required per company policy
- proficiency in English language
- good listening and applied reading skills.
Job Duties
- Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- sets tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards
- inspects the cleanliness and presentation of all china, glass, and silver prior to use
- follows appropriate procedures for serving alcohol
- addresses guests' service needs in a professional, positive, and timely manner
- thanks guests with genuine appreciation and provides a fond farewell
- welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
- anticipates guests' service needs and acts on them
- listens and responds positively to guest questions and concerns, resolving issues to build trust
- engages guests in conversation regarding their stay, property services, and local attractions
- assists individuals with disabilities within guidelines
- supports coworkers to ensure proper coverage and prompt guest service
- completes closing duties including cleaning, restocking, locking, and securing areas
- presents accurate checks and processes payments while following cash handling procedures
- checks in with guests to ensure satisfaction with food and beverages
- answers menu questions and communicates with kitchen staff as needed
- speaks to guests and coworkers using clear, professional language
- records transactions in the POS system timely
- counts bank at end of shift, completes reports, resolves discrepancies, deposits receipts, and secures bank
- follows safety and security policies
- reports work-related incidents promptly
- uses proper equipment and personal protective equipment
- follows emergency procedures and completes safety training
- supports teamwork and treats coworkers with respect
- maintains compliance with quality assurance standards
- ensures uniforms and appearance meet company guidelines
- protects privacy and confidentiality of guests and materials.
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
No experience required
Job Location
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