Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
meal discounts
Job Description
The Memphian is a distinguished dining establishment located at 21 Cooper Street, Memphis, TN. Known for its commitment to providing impeccable service and an exceptional culinary experience, The Memphian prides itself on its warm atmosphere and dedication to customer satisfaction. As a prominent restaurant in the Memphis area, The Memphian offers guests a memorable dining experience through its attention to detail, high-quality menu offerings, and a welcoming ambiance. The establishment fosters a team-oriented environment where every employee plays a vital role in maintaining the standards that set The Memphian apart in the competitive hospitality industry.
The role of the rest... Show More
The role of the rest... Show More
Job Requirements
- One year of prior food and beverage experience preferred
- prior guest relations training
- proper food safety training and certification as described by law
- experience working with POS (Toast, Micros, Aloha, etc) and reservation software (Toast)
- ability to read, write, speak and understand the English language
- punctuality and reliable attendance
- willingness to work flexible hours such as mornings, nights, weekends and holidays
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
Job Qualifications
- One year of prior food and beverage experience preferred
- prior guest relations training
- proper food safety training and certification as described by law
- experience working with POS (Toast, Micros, Aloha, etc) and reservation software (Toast)
- knowledge of proper food handling
- strong written and verbal communications skills
- positive upbeat attitude and personality
- punctuality and reliable attendance
- ability to read, write, speak and understand the English language to communicate with guests and team members
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
- willingness to work flexible hours such as mornings, nights, weekends and holidays
Job Duties
- Greet all customers warmly and with appropriate greetings
- adhere to grooming and appearance standards
- prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
- take guest food and beverage orders accurately
- knowledge of current menu choices, specialties and menu deviations
- handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
- ensuring a memorable dining experience
- quickly resolve any issues that may arise
- properly open and pour wine tableside
- accurately record revenue and accept cash, credit card, room charges and direct billing payments
- maintain confidentiality of proprietary information and protect company assets
- perform basic cleaning tasks as needed or directed by supervisor
- filling as need for absent team members
- assist with special events if needed
- assist customers with disabilities
- thank guest with genuine appreciation
- answer telephone using appropriate etiquette
- develop and maintain positive working relationship with co-workers and others
- comply with quality assurance expectations and standards
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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