Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a renowned leader in the hospitality and service industry, operating as the largest owner and operator of private clubs across the United States since 1957. With over 130 country clubs, city clubs, and athletic clubs nationwide, Invited is dedicated to building meaningful relationships and enriching the lives of its members, guests, and more than 17,000 employees. The company offers a diverse range of first-class amenities that include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers. Invited’s commitment to excellence and inclusivity has cultivated a welcoming culture that not only supports... Show More
Job Requirements
- Must be able to stand, walk, and perform physical activities for extended periods
- ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases
- capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
- able to lift, carry, push, and pull up to 100 lbs. occasionally
- effective communication skills, including talking and hearing, with sufficient visual acuity
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage service
- current food handler and alcohol server certifications as required by state and city regulations
- completion of Invited's F&B Service Training program
- excellent communication skills with the ability to speak clearly and effectively
- ability to follow instructions and communicate well with team members
Job Duties
- Maintain high standards of service, following the Invited F&B service training program
- provide food and beverage service to members/guests, executing orders in a timely manner
- ensure a complete knowledge of the à la carte menu, including daily features and specials
- greet members by name and provide a warm welcome, making them feel at home
- assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail
- handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly
- complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked
- follow club standards for cleanliness, organization, and safety
- support management by completing additional duties as assigned
- assist others as needed and take on additional tasks as assigned by management
- follow all company, club, and department policies, procedures, and instructions
- maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
- follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
- take the initiative in personal and professional growth and maintain any required certifications relevant to your role
- address and resolve challenges using available resources, working with regional and corporate teams to support club operations
- attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success
- wear a clean, neat uniform that meets club standards
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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