Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $5.62
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
401k Match
Job Description
OTG Concessions Management, LLC is a leader in transforming the airport hospitality experience, operating more than 300 in-terminal dining and retail locations across 11 major airports in the United States. With a diverse team of over 5,000 Crewmembers, OTG serves millions of travelers each year, delivering top-tier customer service and innovative dining solutions that set the standard in the airport hospitality industry. The company prides itself on pushing the boundaries of excellence, creating an environment that fosters growth, learning, and career advancement for its employees. OTG is committed to equality and diversity, promoting an inclusive workplace where everyone is valued... Show More
Job Requirements
- 18 years of age or older
- 1-2 years of experience as a server
- strong communication and interpersonal skills
- ability to work in a fast-paced and high-volume environment
- basic knowledge of food and beverage service including beer, wine, and cocktail pairings
- fluent and fully conversational in English
- must become TIPS certified within 90 days of employment
- ability to lift up to 35 lbs.
- ability to stand for extended periods, stoop, kneel, and crouch
- availability to work varied shifts including nights, weekends, holidays, and bad weather
Job Qualifications
- 1-2 years of experience as a server
- strong communication and interpersonal skills
- ability to work in a fast-paced and high-volume environment
- basic knowledge of food and beverage service, including beer, wine and cocktail pairings
- must be at least 18 years of age
- fluent and fully conversational in English
- must become TIPS certified within 90 days of employment
- able to lift up to 35 lbs.
- must be able to stand for extended periods, stoop, kneel, and crouch
- must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions
Job Duties
- Follow OTG steps of service, standard operating procedures
- greet guests pleasantly
- walk guests through the OTG ordering and payment system
- highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
- follow the OTG cash handling and cash register policies
- maintain cleanliness within the restaurant's dining and service stations
- communicate with chefs and managers to ensure food is delivered to guests in a timely manner
- adhere to all safety and sanitation regulations
- participate in training sessions and team meetings as required
- assist team members as needed
- inform MOD on guest complaints/feedback/inquiries
- monitor and report intoxicated guests to MOD
- inform leadership team of low inventory and equipment issues
- perform additional tasks requested by the OTG leadership team
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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