Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $9.25 - $15.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
401(k) plan

Job Description

Potomac Family Dining Group operates Applebee's, a well-known and beloved full-service restaurant brand recognized for its casual dining atmosphere and quality American cuisine. The company is committed to delivering an exceptional dining experience that combines great food with a welcoming environment and attentive service. Applebee's is a major player in the family dining segment, widely known for its emphasis on community, customer satisfaction, and team-oriented workplace culture. They have consistently built a reputation for providing fresh and flavorful menu options while maintaining excellent standards for hospitality and guest interaction.

This position is a customer service-oriented role focused primarily on deliverin... Show More

Job Requirements

  • Minimum age of 18 years old
  • reliable transportation required
  • ability to stand and exert fast-paced mobility for periods of up to four hours
  • ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats
  • ability to transport plates, glasses, and baskets frequently
  • good sense of balance and physical ability to reach, bend, stoop, kneel, and frequently lift and bus pans and trays often weighing 25 pounds
  • ability to speak clearly and listen attentively to guests and team members
  • ability to carry objects such as high chairs up to 15 pounds
  • willingness to work in a fast-paced, sometimes noisy environment subject to wet floors
  • reasonable accommodations available for individuals with disabilities

Job Qualifications

  • High school degree or GED preferred
  • prior server experience preferred
  • ServeSafe Food Certification a plus
  • reading, writing, basic math and verbal communication skills required
  • friendly and engaging demeanor
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times
  • bi-lingual experience a plus

Job Duties

  • Deliver food and drinks to guests using Applebee's team delivery
  • interact verbally with all bar guests creating a friendly and upbeat environment
  • greet guests, answer questions, make suggestions regarding food, drinks, and menu items
  • complete assigned opening and closing side work
  • present guest checks to dining room patrons, make correct change and/or complete credit transactions
  • relay food orders to kitchen via the point-of-sale computerized register system in a timely and accurate manner
  • serve alcohol according to all state and federal laws and regulations, as well as company and brand policies
  • participate in the clearing and resetting of dining room tables using Applebee's team delivery
  • observe guests, respond to requests, and anticipate guests' needs
  • maintain a clean and organized work area
  • explain and demonstrate usage of Tabletop Electronic Devices to guests
  • drive sales with suggestive selling
  • write and repeat guests' orders to ensure understanding and accuracy
  • accommodate any special needs of guests such as booster chairs and high chairs
  • occasionally serve guests in a Host/Hostess or Carside To-Go Server capacity
  • perform general utility functions as requested by management

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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