Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Corporate Management Group is a leading hospitality company known for delivering exceptional dining experiences through a commitment to quality service, innovation, and a family-like culture. Specializing in the food and beverage industry, this organization operates several vibrant dining locations, including restaurants and cafes, throughout Cleveland, Ohio. The company values its employees as much as its customers, fostering an environment where passion, teamwork, and personal growth are among the highest priorities. With a strong foundation based on core values such as love, service, discipline, and loyalty, Corporate Management Group cultivates a workplace atmosphere that encourages respect, accountability, and continuous improvement. This... Show More
Job Requirements
- Must be at least 19 years of age upon date of hire
- Ability to lift 30 lb. regularly and 50 lb. occasionally
- Ability to work full-time shifts including days, afternoons, and nights
- Must be well-groomed and wear the proper uniform
- Ability to stand and walk for extended periods during shifts
Job Qualifications
- Previous customer service experience in a fast-paced environment is greatly desired
- Ability to work well under pressure with bussers, cooks, and other staff
- Positive attitude
- Excellent communication and interpersonal skills
- Ability to maintain professionalism in a busy environment
Job Duties
- Report to work as scheduled, on time, well-groomed, and dressed in proper uniform
- Greet, seat, and serve guests in a prompt, friendly, professional way
- Know all abbreviations of food items
- Be familiar with specials prior to starting the shift
- Take food and drink orders promptly and accurately
- Pick up orders in a window and deliver completed meals to correct customers in a timely manner
- Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders
- Ring up bills and deliver to customers
- Check out customers at the cash register
- Handle customer complaints in a calm, courteous manner
- Inform supervisor of any customer complaints or suggestions
- Restock service areas
- Keep service areas clean and complete all assigned cleaning tasks
- Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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