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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $9.25 - $15.75
Work Schedule
Weekend Shifts
Benefits
Free Food
Insurance Reimbursement Plans for FT employees
Job Description
Heirloom Restaurant Group is a dynamic and rapidly expanding restaurant brand management company that oversees more than 10 outstanding restaurant brands. With a focus on fostering meaningful connections and creating memorable dining experiences, Heirloom Restaurant Group is committed to cultivating a workplace culture that values community, respect, and care for one another. The company emphasizes its dedication to honoring its local roots by maintaining strong ties with its friends, families, neighbors, and associates, understanding that these relationships are the foundation for its continued success. Heirloom Restaurant Group believes that dining is much more than just a routine activity; it is... Show More
Job Requirements
- Must be 21+ years of age in order to serve alcoholic beverages
- Previous experience as a server in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Knowledge of food and beverage menu items including alcoholic beverages
- Ability to handle cash transactions and operate point-of-sale systems
- Strong customer service orientation
- Familiarity with local and state alcohol regulations
- Flexibility to work evenings weekends and holidays
Job Qualifications
- Previous experience as a server in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Knowledge of food and beverage menu items including alcoholic beverages
- Ability to handle cash transactions and operate point-of-sale systems
- Strong customer service orientation
- Familiarity with local and state alcohol regulations
- Flexibility to work evenings weekends and holidays
Job Duties
- Have a thorough understanding of the food and beverage menu including appetizers entrees desserts and alcoholic beverages
- Provide recommendations and descriptions of menu items including wine and cocktail pairings
- Take precise and accurate food and drink orders from customers
- Ensure all special requests and modifications are communicated to the kitchen and bar staff
- Understand basic cocktail preparation methods and garnishing techniques
- Verify the age of customers to ensure they are 21 or older before serving alcoholic beverages
- Understand and comply with local and state laws regarding the sale and service of alcoholic beverages
- Monitor customer alcohol consumption to prevent over-service
- Refuse service to customers who show signs of intoxication and handle such situations professionally
- Provide exceptional customer service addressing inquiries and ensuring customer satisfaction
- Check in with guests to ensure their needs are met and promptly address any concerns
- Recommend and upsell premium or specialty food and beverage items including alcoholic beverages
- Promote daily specials and promotions to enhance the dining experience
- Work closely with kitchen and bar teams to coordinate the timing of food and beverage service
- Communicate any special requests or modifications to the kitchen and bar
- Handle cash and process credit card transactions accurately
- Provide change and receipts promptly
- Keep the dining and serving areas clean and well-organized
- Adhere to hygiene and sanitation guidelines particularly in the handling of glassware and serving utensils
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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