Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Employee Discounts

Job Description

Dave & Buster's is a dynamic and vibrant entertainment and dining venue, renowned for combining the excitement of video arcade gaming with the comforts of a full-service restaurant and bar. As a leader in the entertainment industry, Dave & Buster's has created an atmosphere where fun and socializing come first, making it a popular destination for families, friends, and colleagues seeking memorable experiences. With locations across the United States, Dave & Buster's is committed to delivering exceptional entertainment along with high-quality food and drink offerings. The company culture is centered on teamwork, enthusiasm, and customer satisfaction, ensuring a lively and... Show More

Job Requirements

  • must be at least 18 years of age
  • ability to read, write and communicate in English
  • ability to work days, nights and weekends as required
  • ability to stand and walk 100% of shift
  • ability to lift and carry up to 30 pounds
  • ability to work in noisy and fast paced environment
  • ability to reach, bend, and stoop frequently

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience preferred
  • ability to effectively communicate in English
  • knowledge of food and beverage preparation a plus
  • experience with point of sale systems helpful
  • ability to work in a fast-paced environment
  • excellent interpersonal skills
  • strong attention to detail
  • ability to handle money accurately

Job Duties

  • deliver an unparalleled guest experience through food, drinks and games
  • keep immediate supervisor informed of problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain responsibility for personal bank and accurate financial transactions
  • follow alcohol awareness procedures
  • assess guest demeanor and involve management as needed
  • greet guests promptly and courteously
  • take food and drink orders accurately
  • maintain thorough knowledge of menu items
  • enter orders into Micros system efficiently
  • ensure food is properly garnished and delivered
  • work efficiently following full hands in, full hands out philosophy
  • assist in party setup and breakdown
  • bus and reset tables
  • support other team members as needed
  • complete station work and sales on Micros keys
  • participate in sales incentives and contests
  • follow portion guidelines for cost control
  • ensure guest satisfaction by checking back after delivery and maintaining drink levels
  • keep station clean and organized
  • foster cooperative and harmonious working relationships
  • communicate effectively with guests to promote the Dave & Buster’s experience
  • operate Micros system accurately and manage financial accountability
  • dress in proper dress code
  • be at least 18 years of age

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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