Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Employee Discounts
Paid Time Off
Job Description
Dave & Buster's is a leading restaurant and entertainment venue known for combining the best of dining, drinks, and interactive gaming experiences. Established as a unique destination where guests can enjoy a lively atmosphere, delicious food, and exciting games all under one roof, Dave & Buster's has become a favorite for people looking to celebrate fun occasions or simply enjoy a night out with friends and family. With numerous locations across the United States, the company prides itself on delivering an unparalleled guest experience that mixes entertainment with hospitality. Dave & Buster's is committed to fostering a welcoming, engaging environment... Show More
Job Requirements
- must be at least 18 years of age
- able to stand and walk 100% of shift
- able to lift and carry up to 30 pounds
- able to work days, nights and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to reach, bend and stoop frequently
- willing to follow all sanitation and alcohol awareness procedures
- able to maintain proper dress code and personal hygiene
- able to handle cash and credit transactions accurately
- able to communicate effectively in English
Job Qualifications
- must be at least 18 years of age
- must be able to read and communicate in English
- able to operate Micros system and handle credit card transactions accurately
- excellent communication skills with guests and team members
- ability to work in a fast-paced, noisy environment
- prior experience in hospitality or customer service preferred but not required
- ability to maintain sanitation standards
- basic math skills for cash handling
- team player with positive attitude
- able to follow company policies and procedures
- able to stand and walk for long periods
- able to lift and carry up to 30 pounds
- flexible scheduling availability including nights, weekends, and holidays
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company's sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests' food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server's own section, as well as other sections in the restaurant, as needed
- work quickly and efficiently adhering to "full hands in, full hands out" philosophy
- assist in party set up and breakdown
- buss and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- participate in all incentives and contests, driving sales and promoting the brand
- follow portion guidelines to ensure cost control, while maximizing the guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- keep station clean, set up and take down station tables appropriately
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- effectively communicate with guests to generate enthusiasm about the Dave & Buster's experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- read and communicate in English
- listen to hear guests' orders and needs, and communicate verbally and with other team members via Micros system
- be dressed in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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