Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free Employee Meals
Employee discount in Altitude Restaurant/We Proudly Serve Starbucks Cafe/Marketplace
Employee hotel discount rate after 90 days
Job Description
The Crowne Plaza Milwaukee Airport is a prominent hotel located conveniently near the Milwaukee Mitchell International Airport, offering comfortable accommodations and a variety of amenities to business and leisure travelers alike. As part of the well-respected Crowne Plaza Hotels & Resorts brand, which is known globally for quality service and exceptional guest experiences, this establishment prides itself on creating a welcoming environment where guests feel valued and cared for throughout their stay. The hotel features modern rooms, extensive meeting spaces, and a vibrant on-site dining scene that caters to diverse tastes and preferences.
The Altitude Restaurant within Crowne Plaza Milw... Show More
The Altitude Restaurant within Crowne Plaza Milw... Show More
Job Requirements
- Prior restaurant server experience required
- Must be at the minimum age to serve alcohol in line with any local legislative requirements
- Must be passionate about people and service
- Ability to communicate effectively and professionally when interacting with guests, wait staff, cooks, and supervisors
- Have basic math skills which are used frequently when handling cash and credit
- Ability to carry or lift items weighing up to 50 pounds or 23 kilograms
- Ability to stand or walk for prolonged periods of time
- Ability to handle food objects such as plates, trays, glasses, etc.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Job Qualifications
- Prior restaurant server experience
- Ability to communicate effectively and professionally when interacting with guests, wait staff, cooks, and supervisors
- Basic math skills used frequently when handling cash and credit
- Ability to carry or lift items weighing up to 50 pounds or 23 kilograms
- Ability to stand or walk for prolonged periods
- Ability to handle food objects such as plates, trays, and glasses
- Passionate about people and service
Job Duties
- Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
- Be attentive to guest's needs
- Prepare food and beverages for service to guests and present food according to established health and presentation standards
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease
- notify management of incidents involving excessive alcohol consumption or impaired condition of guests
- check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
- Clear and clean tables in a prompt and efficient manner
- Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
- Perform department/outlet opening or closing duties as required
- Ensure that wait staff stations are clean and maintained throughout shift
- Follow hotel safety protocols and procedures at all times
- Immediately report any safety/service incident to the Supervisor or Manager on duty
- Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
- Work as a team and communicate and coordinate with other departments to ensure excellent quality and service
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
- May assist with other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps restaurants, hotels, and hospitality businesses hire.
You may be also interested in: