Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
IHOP, also known as the International House of Pancakes, is a renowned restaurant chain specializing in breakfast foods, casual dining, and family-friendly service. Established with a commitment to providing delicious meals and an inviting atmosphere, IHOP has become a go-to destination for guests seeking a memorable dining experience. The company focuses on delivering excellent customer service, maintaining high food quality standards, and creating an environment where guests feel valued and comfortable. With numerous locations nationwide, IHOP emphasizes team collaboration, consistency, and continuous improvement in all restaurant operations.
The role of the Server at IHOP is essential in ensuring a... Show More
The role of the Server at IHOP is essential in ensuring a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service preferred
- Ability to stand and walk for long periods
- Ability to handle guest interactions courteously
- Basic understanding of health and sanitation standards
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Ability to perform essential duties satisfactorily
- Excellent communication and interpersonal skills
- Knowledge of customer service principles
- Basic math skills for cash handling
- Ability to memorize menu items and service procedures
- Flexibility to work in a fast-paced environment
- Positive attitude and teamwork skills
Job Duties
- Develop and maintain professional functional working relationships with IHOP Team Members and guests
- Execute the Server Guidelines to Great Guest Service per IHOP SOP to ensure a high-quality guest experience
- Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests and invite them to return
- Communicate guest food orders and service requests in an accurate and timely manner
- Memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge
- Comply with SOP methods in regard to guest checks and maintaining cash control
- Stock and rotate all needed supplies in the service areas and dining room
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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