Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Day Shifts
Benefits
50% off employee discount on food
Beer
And merchandise
Periodic beer giveaways for employees 21+
Inclusive company culture that values and develops our employees
Accrued sick leave
401(k) retirement plan including company paid profit sharing and 4% matching (21+)
FSA plan to save tax money on out-of-pocket medical expenses
Job Description
Firestone Walker is a renowned brewery and hospitality company known for its dedication to crafting high-quality beers and delivering exceptional guest experiences. With a strong commitment to quality, innovation, and community involvement, Firestone Walker has established itself as a leader in the craft beer industry. The company's dedication extends beyond brewing to creating a vibrant and inclusive work culture where employees feel valued and empowered. Firestone Walker offers employees a dynamic environment that blends creativity, teamwork, and passion for the craft beer industry, making it an exciting place to work for those who are enthusiastic about hospitality and customer service.Show More
Job Requirements
- Must be 18 years of age or older
- Must be able to obtain Food Handlers Card within 30 days of hire
- Must be able to obtain California Responsible Beverage Service certification within 60 days of hire
Job Qualifications
- High School diploma or higher
- Prior experience in a fast-paced restaurant doing above or similar duties or prior customer service experience is preferred
- Ability to effectively communicate verbally with managers, kitchen and dining room personnel and guests
- Very strong organizational and leadership skills
- Ability to always maintain professionalism even under high volume, stressful times, and situations
- Ability to be a strong team player and get along well with co-workers and guests
- Ability to manage and multitask in a fast-paced environment
- Ability to give high priority to customer satisfaction
- Ability to take initiative, act promptly and be proactive
Job Duties
- Take orders, answer questions about food and drinks, process POS transactions for customer payments, run food and beers to tables, wait tables, provide needed items, and or check on tables throughout service
- Welcome patrons at the table, provide them with menus if applicable and or inform them of the QR code scanner for menu access and ordering, say goodbye and thank you to all customers
- Complete normal and additional cleaning and sanitation as required
- Answer customer questions as needed on food items, beers, retail, know and understand the fundamentals of our beers and the brewing process
- Look for ways to improve the guest experience, alert a manager if there are any problems
- Be dressed properly, organized, and ready to clock in on time
- Always be positive and proactive with the guests and co-workers, work as a team with other staff to ensure a smooth and successful working environment, team players treat every guest as their own, always help anyone on staff
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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