Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Team events and socials
Job Description
HeadPinz and FastTrax Entertainment Centers are premier family-friendly entertainment venues that offer a vibrant mix of bowling, arcade attractions, food and beverage services, and high-energy experiences suitable for guests of all ages. As established names in the entertainment industry, these centers focus on creating safe, enjoyable, and memorable experiences for families, friends, and groups seeking a fun outing. With multiple locations, they are known for their commitment to operational excellence, guest safety, and service quality, making them top destinations for entertainment and dining. Their Food & Beverage department plays a crucial role in this immersive entertainment environment, as they provide... Show More
Job Requirements
- Ability to stand and walk for extended periods
- frequent bending, reaching, lifting, and carrying trays
- ability to lift and carry up to 35 pounds
- ability to work in a fast-paced, high-volume entertainment and food service environment
Job Qualifications
- High school diploma or equivalent combination of education and experience preferred
- previous serving or hospitality experience preferred
- must meet minimum legal age requirements to serve alcohol
- professional appearance with strong communication and situational awareness skills
Job Duties
- Strictly comply with all federal, state, and local alcohol service laws and company alcohol compliance policies
- verify guest age through proper identification prior to alcohol service and refuse service when required
- monitor guest alcohol consumption and behavior to prevent over-service or unsafe situations
- enforce all food and beverage safety standards, including proper handling, carrying, and service procedures
- identify, report, and immediately address unsafe conditions such as spills, broken glass, overcrowding, or guest misconduct
- maintain awareness of emergency procedures and assist with emergency response situations as trained
- greet guests promptly and professionally at lanes, tables, bar areas, or designated service zones
- present menus, explain offerings, and answer questions while setting clear expectations regarding service policies
- deliver food and beverages accurately and efficiently while maintaining a controlled, safe service environment
- address guest concerns or complaints while prioritizing safety, policy enforcement, and compliance
- escalate safety or alcohol-related issues to management immediately
- accurately operate POS systems in accordance with company cash-handling and transaction policies
- ensure all food and beverage sales are properly entered and closed out
- handle cash, credit cards, and vouchers responsibly to protect company assets
- follow tip reporting and checkout procedures as required
- maintain cleanliness of tables, lanes, service stations, and surrounding areas
- remove empty glassware, plates, and trash promptly to prevent hazards
- adhere to all food safety, sanitation, and hygiene standards
- assist with side work, restocking, and cleaning duties to support overall facility safety
- support bartenders, kitchen staff, and other departments to maintain safe service flow
- participate in required alcohol certification, safety training, and ongoing education
- follow all written SOPs, checklists, and service standards
- promote a culture of accountability, professionalism, and responsible service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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